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Content Details

GAO/GGD-96-3 - Tax Administration: IRS Faces Challenges in Reorganizing for Customer Service

Category
Legislative Agency Publications
Collection
GAO Reports and Comptroller General Decisions
SuDoc Class Number
GA 1.13:GGD-96-3
Publisher
U.S. Government Printing Office
Date Issued
October 10, 1995
Report Number
GGD-96-3
Document Type
Letter Report
Subject
Taxpayers, Tax administration systems, Computerized information systems, Telephone communications operations, Human resources utilization, Information dissemination operations, Productivity, Tax law, Systems conversions, Compliance
GAO Identifier
TSM, IRS Tax System Modernization Program, IRS Strategic Business Plan, IRS Tele-Tax System, IRS Integrated Case Processing System, IRS Document Processing System, IRS Workload Management System, IRS Business Master Plan, IRS Future Concept of Operations, IRS Integrated Transition Plan for Customer Service, IRS Electronic Filing System