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<classification authority="sudocs">GA 1.13:T-RCED-94-121</classification>
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 <subject>Housing programs</subject>
 <subject>Centralization</subject>
 <subject>Homeowners loans</subject>
 <subject>Loan accounting systems</subject>
 <subject>Loan repayments</subject>
 <subject>Public administration</subject>
 <subject>Federal agency reorganization</subject>
 <subject>Competition</subject>
 <subject>Government collections</subject>
 <subject>Delinquent loans</subject>
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 <title>U.S. Department of Agriculture: Centralized Servicing for FmHA Single-Family Housing Loans</title>
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<abstract>Centralizing service for the Farmers Home Administration&apos;s (FmHA)
single-family housing loans holds promise for improving service while
cutting costs.  Although FmHA&apos;s attempts over the past 5-1/2 years to
centralize servicing operations for direct housing loans have not been
fruitful, the benefits of centralization outweigh any disadvantages and
GAO supports moving ahead with this effort.  Centralizing loan servicing
activities is consistent with the Agriculture Department&apos;s goal of
reinventing itself.</abstract>
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 <topic>Centralization</topic>
 <topic>Homeowners loans</topic>
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 <topic>Loan repayments</topic>
 <topic>Public administration</topic>
 <topic>Federal agency reorganization</topic>
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