United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Office of Program Planning author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1993-10-26 monographic deposited born digital GA 1.13:T-OPP-94-1 https://www.govinfo.gov/app/details/GAOREPORTS-T-OPP-94-1 P0b002ee180371974 f:top94001 DGPO 2010-08-12 2011-03-24 GAOREPORTS-T-OPP-94-1 machine generated eng fdlp REPORT GAOREPORTS-T-OPP-94-1 T-OPP-94-1 Oversight by Congress Investigations into federal agencies Federal agency accounting systems Personnel recruiting Human resources training Total quality management Reductions in force Productivity Information resources management TQM Testimony OPP In GAO's first oversight hearing in eight years, the Comptroller General discussed the agency's efforts to (1) make GAO more responsive to Congress, (2) enhance the quality and timeliness of its products and services, (3) build staff capability and improve its human resource management, and (4) improve the efficiency of its work. GAO issued nearly 3,000 products during the last two years--a 44-percent rise over the total for the fiscal year 1985-86 period. This work has translated into large dollar savings for the taxpayer, including budget reductions, costs avoided, and appropriations deferred. The Comptroller General touched on past and ongoing operational improvements that are enabling GAO to keep pace with the growth and the increasing complexity of government without increasing the size of its staff. He also discussed issues facing the agency as it downsizes during the 1990s. https://www.govinfo.gov/content/pkg/GAOREPORTS-T-OPP-94-1/html/GAOREPORTS-T-OPP-94-1.htm GAO/T-OPP-94-1 https://www.govinfo.gov/app/details/GAOREPORTS-T-OPP-94-1 Testimony GAO/T-OPP-94-1; Congressional Oversight: The General Accounting Office; Oversight by Congress Investigations into federal agencies Federal agency accounting systems Personnel recruiting Human resources training Total quality management Reductions in force Productivity Information resources management TQM