United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Human Resources Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1993-10-28 monographic deposited born digital GA 1.13:T-HRD-94-46 https://www.govinfo.gov/app/details/GAOREPORTS-T-HRD-94-46 P0b002ee180399385 f:thd94046 DGPO 2010-08-12 2011-03-23 GAOREPORTS-T-HRD-94-46 machine generated eng fdlp REPORT GAOREPORTS-T-HRD-94-46 T-HRD-94-46 Federal social security programs Claims processing Social security benefits Computer equipment management Computerized information systems Beneficiaries Internal controls Human resources training Productivity Financial management National Performance Review Testimony HRD Failure to meet the Social Security Administration's (SSA) management challenges could have serious consequences. SSA provides benefits to about 47 million people today, and it will have to provide benefits and services to many more people in the future. The baby boomers are aging, and beginning in 1995, Social Security earning and benefits statements will be required for all workers. SSA is already seeing the effects of a significant rise in disability cases, an area already plagued by major processing delays. This testimony examines SSA's current operations and its preparations for the future. GAO concludes that if SSA cannot establish the necessary long-range plans, efficiently manage computer-systems modernization, address work-force needs, and control its finances, it risks significant deterioration in its ability to serve the public efficiently and effectively. https://www.govinfo.gov/content/pkg/GAOREPORTS-T-HRD-94-46/html/GAOREPORTS-T-HRD-94-46.htm GAO/T-HRD-94-46 https://www.govinfo.gov/app/details/GAOREPORTS-T-HRD-94-46 Testimony GAO/T-HRD-94-46; Social Security Administration: SSA Needs to Act Now to Assure World-Class Service; Federal social security programs Claims processing Social security benefits Computer equipment management Computerized information systems Beneficiaries Internal controls Human resources training Productivity Financial management National Performance Review