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<classification authority="sudocs">GA 1.13:T-HEHS-97-129</classification>
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 <subject>Agency missions</subject>
 <subject>Strategic planning</subject>
 <subject>Employment or training programs</subject>
 <subject>Veterans employment programs</subject>
 <subject>Veterans benefits</subject>
 <subject>Congressional/executive relations</subject>
 <identifier>DOL Disabled Veterans&apos; Outreach Program</identifier>
 <identifier>DOL Local Veterans&apos; Employment Reps Program</identifier>
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<titleInfo>
 <title>Veterans&apos; Employment and Training Service: Focusing on Program Results to Improve Agency Performance</title>
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<abstract>GAO discussed the Veterans&apos; Employment and Training Service (VETS) and
its initiatives in response to the Government Performance and Results
Act of 1993 (GPRA), focusing on: (1) the value of GPRA in improving
agency performance; (2) the employment and training performance measures
currently used in VETS; (3) VETS&apos; response to GPRA; and (4) GAO&apos;s
assessment of VETS&apos; response.&lt;p/&gt;GAO noted that: (1) GPRA is a powerful tool that brings discipline to
program management by requiring agencies to clarify their missions,
establish goals and a strategy for reaching them, measure performance,
and report on their accomplishments; (2) GAO&apos;s work at VETS has shown
that its current performance measures focus more on process than on
results; (3) VETS has now developed a draft strategic plan and
performance measures, consistent with GPRA, and has submitted it to the
Office of Management and Budget for review; (4) GAO believes the
proposed performance measures for employment and training services are
an improvement over VETS&apos; current approach because of their increased
focus on results; (5) but the plan, so far, is a draft and has not
received final approval by the Department of Labor or been incorporated
into an overall departmental strategic plan; (6) in addition,
development of a strategic plan and improved performance measures does
not guarantee improved performance; and (7) continued senior management
commitment and effective implementation are necessary to achieve the
improved agency performance that is envisioned by GPRA.</abstract>
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<identifier type="preferred citation">GAO/T-HEHS-97-129</identifier>
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<note>Testimony</note>
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 <topic>Strategic planning</topic>
 <topic>Employment or training programs</topic>
 <topic>Veterans employment programs</topic>
 <topic>Veterans benefits</topic>
 <topic>Congressional/executive relations</topic>
 <topic>DOL Disabled Veterans&apos; Outreach Program</topic>
 <topic>DOL Local Veterans&apos; Employment Reps Program</topic>
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