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<classification authority="sudocs">GA 1.13:T-HEHS-95-170</classification>
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 <subject>Employment discrimination</subject>
 <subject>Investigations by federal agencies</subject>
 <subject>Civil rights law enforcement</subject>
 <subject>Agency missions</subject>
 <subject>Human resources utilization</subject>
 <subject>Litigation</subject>
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 <title>EEOC: Burgeoning Workload Calls for New Approaches</title>
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<abstract>By law, the Equal Employment Opportunity Commission (EEOC) must accept
every charge of employment discrimination.  Today, however, EEOC is
burdened with a growing and aging inventory of pending charges.  In
addition, because employees are more aware of their rights and the
number of nondiscrimination laws is sizeable, EEOC faces a growing
inflow of new charges.  To handle this workload, EEOC would need a large
number of new staff--an unlikely development given the current
environment of budgetary constraints.  EEOC&apos;s new Chairman recognizes
this dilemma.  He has discontinued EEOC&apos;s long-standing policy of fully
investigating every charge in favor of a policy that targets
investigative resources on the basis of the strength of the evidence of
discrimination behind discrimination claims.  He also directed EEOC to
provide selected cases an opportunity to attempt settlement through
mediation before resorting to the traditional charge process.  Although
it believes that these are steps in the right direction, GAO doubts that
these efforts alone can solve EEOC&apos;s charge-processing problem.
Instead, it may be time for EEOC, with the help of Congress and others,
to reexamine its mission and how it is carried out.</abstract>
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<note>Testimony</note>
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 <topic>Civil rights law enforcement</topic>
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