United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office General Government Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1996-07-18 monographic deposited born digital 8 p. GA 1.13:T-GGD-96-151 https://www.govinfo.gov/app/details/GAOREPORTS-T-GGD-96-151 P0b002ee1803753a5 f:gg96151t DGPO 2010-08-12 2011-03-24 GAOREPORTS-T-GGD-96-151 machine generated eng fdlp REPORT GAOREPORTS-T-GGD-96-151 T-GGD-96-151 Reengineering (management) Procurement practices Real estate leases Cost effectiveness analysis Agency missions Evaluation methods Financial analysis Data integrity Cost control Privatization GSA Federal Operations Review Model Testimony GGD GAO discussed the General Services Administration's (GSA) implementation of: (1) its Federal Operations Review Model (FORM); and (2) recommendations to improve its leasing process. GAO noted that: (1) the GSA Inspector General (IG) determined that GSA implementation of the preliminary FORM phase generally followed the prescribed FORM process, but there were several weaknesses related to the consistent application of assumptions, the absence of relevant data, the appropriateness of certain cost estimates, and certain financial calculation errors; (2) the GSA IG reasonably determined that the initial FORM analysis data could not be relied on as the sole basis for making final decisions about privatizing or outsourcing specific services; (3) GSA has not completed the more in-depth phase of its FORM analysis; (4) the FORM process should permit GSA to better understand its business and the market place; (5) GSA has agreed to address GAO recommendations to improve its leasing process in its ongoing efforts to reform its real estate program, but it needs to show that any proposed reforms involve inherent risks, improve mission-support services, and provide a net cost-savings to taxpayers; and (6) GSA will need good performance data, adequate benchmarks, and effective oversight and measurement systems in making any major reforms. https://www.govinfo.gov/content/pkg/GAOREPORTS-T-GGD-96-151/html/GAOREPORTS-T-GGD-96-151.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-T-GGD-96-151/pdf/GAOREPORTS-T-GGD-96-151.pdf GAO/T-GGD-96-151 https://www.govinfo.gov/app/details/GAOREPORTS-T-GGD-96-151 Testimony GAO/T-GGD-96-151; General Services Administration: Observations on GSA's Implementation of the Federal Operations Review Model; Reengineering (management) Procurement practices Real estate leases Cost effectiveness analysis Agency missions Evaluation methods Financial analysis Data integrity Cost control Privatization GSA Federal Operations Review Model