United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office General Government Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2000-05-18 monographic deposited born digital 20 p. GA 1.13:T-GGD-00-131 https://www.govinfo.gov/app/details/GAOREPORTS-T-GGD-00-131 P0b002ee180385eff f:gg00131t DGPO 2010-08-12 2011-03-28 GAOREPORTS-T-GGD-00-131 machine generated eng fdlp REPORT GAOREPORTS-T-GGD-00-131 T-GGD-00-131 Performance measures Training utilization Human resources training Agency missions Dept. of State Diplomatic Security Construction Program Testimony GGD During the 1990s, many federal agencies cut back on hiring new staff to reduce the number of employees on the payroll and to meet downsizing goals. As a result, these agencies also reduced the influx of new people with new knowledge and skills that agencies needed to help build and sustain excellence. Moreover, anecdotal evidence on overall federal spending on training indicates that, in trying to save on workforce-related costs, agencies cut back on training investments needed if their smaller workforces were to make up for institutional losses in knowledge and skills. Agencies may need to take a fresh look at their training needs today. This report provides information on (1) how high-performing organizations approach the design and implementation of their training and development programs and (2) the design, implementation, and evaluation of training and development programs at four federal agencies--the Defense Finance and Accounting Service, the Health Care Financing Administration, the Immigration and Naturalization Service, and the State Department. https://www.govinfo.gov/content/pkg/GAOREPORTS-T-GGD-00-131/html/GAOREPORTS-T-GGD-00-131.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-T-GGD-00-131/pdf/GAOREPORTS-T-GGD-00-131.pdf GAO/T-GGD-00-131 https://www.govinfo.gov/app/details/GAOREPORTS-T-GGD-00-131 Testimony GAO/T-GGD-00-131; Human Capital: Design, Implementation, and Evaluation of; Performance measures Training utilization Human resources training Agency missions Dept. of State Diplomatic Security Construction Program