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 <subject>Y2K</subject>
 <subject>Computer software verification and validation</subject>
 <subject>Systems conversions</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Information resources management</subject>
 <subject>Computer software</subject>
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 <title>Year 2000 Computing Crisis: Challenges Still Facing the U.S. Postal Service</title>
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<abstract>Pursuant to a congressional request, GAO discussed the Postal Service&apos;s
(USPS) conversion strategy for preparing for the year 2000 crisis,
focusing on: (1) year 2000 planning documents and their year 2000
guidance; and (2) internal development standards.&lt;p/&gt;GAO noted that: (1) for USPS to ensure continuity of operations after
the century date change, it must assess, remediate, and validate several
interlocking components of its operating and support infrastructure; (2)
USPS has 152 severe and critical business systems that it must assess,
correct, and verify to ensure year 2000 compliance; (3) USPS also owns
349 important business systems--systems for which workarounds exist and
whose failure will result in an inconvenience, but not significantly
impact core business activities; (4) in addition to business systems,
USPS relies on a broad range of equipment to sort, deliver, and process
mail; (5) USPS has estimated that it has over 100,000 pieces of hardware
and software to assess and correct when necessary, including mainframe
computers, personal computers, networks, and operating systems; (6) USPS
systems interface with computer systems belonging to federal, state, and
local governments and hundreds of private businesses; (7) because of
these interdependencies, postal systems are also vulnerable to failure
caused by incorrectly formatted data provided by other systems that are
noncompliant; (8) while USPS&apos; progress in renovating its systems has
picked up in recent months, USPS has lagged behind the Office of
Management and Budget (OMB) and GAO&apos;s recommended milestones for
assessment, renovation, and validation; (9) as of the OMB validation
deadline of January 1999, only 27 percent of its mission-critical
systems had been validated; (10) in December 1998, USPS reorganized its
program management to better reflect year 2000 efforts in terms of its
business operations; (11) this new management approach offers the USPS
an improved opportunity for linking business processes to year 2000
problems and solutions; (12) even with a stronger management structure
now in place, there are substantial challenges still facing USPS; and
(13) if they are not addressed adequately, these challenges will
threaten the USPS&apos; ability to deliver the mail--on time--next January.</abstract>
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<note>Testimony</note>
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 <topic>Computer software verification and validation</topic>
 <topic>Systems conversions</topic>
 <topic>Strategic information systems planning</topic>
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 <topic>Computer software</topic>
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 <topic>Systems compatibility</topic>
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