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 <subject>Strategic information systems planning</subject>
 <subject>Systems conversions</subject>
 <subject>Information resources management</subject>
 <subject>Computer software</subject>
 <subject>Student financial aid</subject>
 <subject>Student loans</subject>
 <subject>Data integrity</subject>
 <subject>Computer software verification and validation</subject>
 <subject>Systems compatibility</subject>
 <identifier>Y2K</identifier>
 <identifier>Federal Family Education Loan Program Information System</identifier>
 <identifier>Dept. of Education National Student Loan Data System</identifier>
 <identifier>Dept. of Education Multiple Data Entry System</identifier>
 <identifier>Dept. of Education Direct Loan Central Database</identifier>
 <identifier>Dept. of Education Direct Loan Servicing System</identifier>
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<titleInfo>
 <title>Year 2000 Computing Crisis: Updated Status of Department of Education&apos;s Information Systems</title>
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<abstract>GAO discussed the progress made by the Department of Education to ensure
that its computer systems supporting critical student financial aid
activities and other processes will be able to operate reliably in light
of the year 200 computing problem.&lt;p/&gt;GAO noted that: (1) as Education has reported to the Office of
Management and Budget, it has 14 mission-critical systems, of which 11
pertain directly to student financial aid; (2) three of the
mission-critical student financial aid systems are already in operation;
five had September 1998 milestone dates for either renovation or
validation; and three have future deadlines for validation; (3) at the
September 17, 1998, hearing, Education reported that two systems were
expected to complete renovation by September 30, 1998--the Federal
Family Education Loan System and the Multiple Data Entry System; (4)
Education is now reporting that both have completed renovation work; GAO
noted, however, a few outstanding issues that will still need to be
addressed by the department; (5) two outstanding issues yet to be
resolved by the department are the sample size of renovated source code
that has been unit tested to date, and official departmental acceptance
of contractor certification that renovation was completed; (6) Education
is now reporting that both the Direct Loan Central Database and the
Direct Loan Servicing system have completed validation but that the
National Student Loan Data System (NSLDS) still requires work to be
considered completely validated; (7) one outstanding issue is the formal
acceptance of the test analysis report, which was submitted to Education
for approval on October 2, 1998, but will not be considered final until
Education approves the document; (8) according to both Education and
contractor officials, NSLDS missed the September 30, 1998, date for
completion of validation; (9) officials pointed out that the missed
deadline was due primarily to underestimation of the adverse impact of a
noncompliant operating system that was recently upgraded to a year 2000
compliant version; (10) Education reported to GAO on October 1 that 6 of
the 162 systems did not make the September 30 deadline; (11) Education
has made clear progress; though it did not achieve its goal completely,
Education has documentation supporting that most systems met their
September 30 deadlines; (12) nevertheless, Education continues to face
an immense challenge; and (13) specifically, the department must address
the need for adequate testing, the renovation and testing of data
exchanges, and the development of business continuity and contingency
plans.</abstract>
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<identifier type="preferred citation">GAO/T-AIMD-99-8</identifier>
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<note>Testimony</note>
<extension>
 <searchTitle>GAO/T-AIMD-99-8; Year 2000 Computing Crisis: Updated Status of Department of Education&apos;s Information Systems;
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<subject>
 <topic>Strategic information systems planning</topic>
 <topic>Systems conversions</topic>
 <topic>Information resources management</topic>
 <topic>Computer software</topic>
 <topic>Student financial aid</topic>
 <topic>Student loans</topic>
 <topic>Data integrity</topic>
 <topic>Computer software verification and validation</topic>
 <topic>Systems compatibility</topic>
 <topic>Y2K</topic>
 <topic>Federal Family Education Loan Program Information System</topic>
 <topic>Dept. of Education National Student Loan Data System</topic>
 <topic>Dept. of Education Multiple Data Entry System</topic>
 <topic>Dept. of Education Direct Loan Central Database</topic>
 <topic>Dept. of Education Direct Loan Servicing System</topic>
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