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<classification authority="sudocs">GA 1.13:T-AIMD-99-146</classification>
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 <subject>Computer security</subject>
 <subject>Data integrity</subject>
 <subject>Computer crimes</subject>
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 <subject>Electronic mail</subject>
 <subject>Computer viruses</subject>
 <subject>Internal controls</subject>
 <subject>Confidential communication</subject>
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 <identifier>Melissa Computer Virus</identifier>
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 <title>Information Security: The Melissa Computer Virus</title>
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<abstract>Pursuant to a congressional request, GAO discussed: (1) the immediate
effects of the Melissa virus and variations of it as well as its broader
implications for the federal government; and (2) critical measures that
should be taken to ensure that federal departments and agencies are
better prepared for future viruses and other forms of attack.

GAO noted that: (1) Melissa is a macro virus that can affect users of
Microsoft&apos;s Word 97 or Word 2000; (2) macro viruses are computer viruses
that use an application&apos;s own macro programming language to reproduce
themselves; (3) Melissa itself is delivered in a Word document; (4) once
the Word document is opened, and the virus is allowed to run, Melissa:
(a) checks to see if Word 97 or Word 2000 is installed; (b) disables
certain features of the software, which makes it difficult to detect the
virus in action; (c) generally sends copies of the infected document to
up to 50 other addresses using compatible versions of Microsoft&apos;s
Outlook electronic mail program; and (d) modifies the Word software so
that the virus infects any document that the user may open and close;
(5) under some circumstances, Melissa could cause confidential documents
to be disclosed without the user knowing it; (6) in the course of
spreading, variations of the Melissa virus also surfaced, including the
Papa virus that can also be delivered by electronic mail; (7) although
the Melissa virus reportedly did not compromise sensitive government
data or damage systems, it demonstrated the formidable challenge the
federal government faces in protecting its information technology assets
and sensitive data; (8) Melissa showed just how quickly viruses can
proliferate due to the intricate and extensive connectivity of today&apos;s
networks and how hard it is to trace any virus back to its source; (9)
Melissa demonstrated that vulnerabilities in widely adopted
commercial-off-the-shelf products can be easily exploited to attack all
their users; (10) Melissa illustrated that there are no effective agency
and governmentwide processes for reporting and analyzing the effects of
computer attacks; (11) to help strengthen computer security practices,
GAO issued an executive guide in May 1998, which describes a framework
for managing risks through an ongoing cycle of activity coordinated by a
central focal point; (12) by adopting the practices recommended by the
guide, agencies can be better prepared to protect their systems, detect
attacks and react to security breaches; and (13) a comprehensive
governmentwide strategy for increasing computer security should: (a)
clearly delineate the roles of federal organizations with
responsibilities for information security; (b) rank the greatest risks;
(c) promote the use of proven security tools and best practices; (d)
ensure the adequacy of workforce skills; (e) provide for evaluating
systems on a regular basis; and (f) identify long-term goals, as well as
timeframes, priorities, and annual performance goals.</abstract>
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<identifier type="preferred citation">GAO/T-AIMD-99-146</identifier>
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<note>Testimony</note>
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<subject>
 <topic>Computer security</topic>
 <topic>Data integrity</topic>
 <topic>Computer crimes</topic>
 <topic>Information resources management</topic>
 <topic>Electronic mail</topic>
 <topic>Computer viruses</topic>
 <topic>Internal controls</topic>
 <topic>Confidential communication</topic>
 <topic>Application software</topic>
 <topic>Melissa Computer Virus</topic>
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