United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Accounting and Information Management Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1999-03-25 monographic deposited born digital 6 p. GA 1.13:T-AIMD-99-116 https://www.govinfo.gov/app/details/GAOREPORTS-T-AIMD-99-116 P0b002ee180376e01 f:ai99116t DGPO 2010-08-12 2011-03-28 GAOREPORTS-T-AIMD-99-116 machine generated eng fdlp REPORT GAOREPORTS-T-AIMD-99-116 T-AIMD-99-116 Police Human resources utilization Facility security Internal controls Financial management Personnel management Information resources management Performance measures Testimony AIMD Pursuant to a congressional request, GAO discussed the U.S. Capitol Police's administrative operations, focusing on: (1) the U.S. Capitol Police's existing organizational strategies, structures, systems and processes; (2) the evaluation of the economy, efficiency, and effectiveness of systems, processes, controls, and information for each administrative operation; and (3) opportunities for improving the operational efficiency and effectiveness of each administrative operation. GAO selected Booz-Allen and Hamilton to conduct the evaluation.<p/>GAO noted that: (1) the U.S. Capitol Police receives the necessary support services from its administrative infrastructure, but the infrastructure is fragile and is unlikely to be able to provide adequate support services in the future without changes in strategy, organization, and business processes; (2) the organization of the U.S. Capitol Police does not facilitate communication between operations and the administrative infrastructure and does not fully integrate support services into the management process; (3) there is no strategic plan or strategic planning process for the administrative infrastructure of the U.S. Capitol Police; and (4) established or published policies and procedures for the administrative infrastructure are often lacking. https://www.govinfo.gov/content/pkg/GAOREPORTS-T-AIMD-99-116/html/GAOREPORTS-T-AIMD-99-116.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-T-AIMD-99-116/pdf/GAOREPORTS-T-AIMD-99-116.pdf GAO/T-AIMD-99-116 https://www.govinfo.gov/app/details/GAOREPORTS-T-AIMD-99-116 Testimony GAO/T-AIMD-99-116; U.S. Capitol Police: Evaluation of U.S. Capitol Police Administrative Operations; Police Human resources utilization Facility security Internal controls Financial management Personnel management Information resources management Performance measures