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<classification authority="sudocs">GA 1.13:T-AIMD-98-22</classification>
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 <subject>Information resources management</subject>
 <subject>Information systems</subject>
 <subject>Federal agency reorganization</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Reengineering (management)</subject>
 <subject>Chief information officers</subject>
 <subject>Chief financial officers</subject>
 <subject>Federal advisory bodies</subject>
 <identifier>HCFA Medicare Transaction System</identifier>
 <identifier>FAA Air Traffic Control Modernization Program</identifier>
 <identifier>IRS Tax System Modernization Program</identifier>
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 <title>Chief Information Officers: Ensuring Strong Leadership and an Effective Council</title>
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<abstract>GAO discussed the importance of having strong agency chief information
officers (CIO) and an effective CIO Council, focusing on its study, of
how leading private- and public-sector organizations control system
development projects and successfully apply technology to improve their
performance, which identified a specific set of strategic practices that
these organizations use to improve performance through information
management.&lt;p/&gt;GAO noted that: (1) senior executives in the successful organizations it
studied were personally committed to improving the management of
technology; (2) applicable laws make federal agency heads directly
responsible for establishing goals and measuring progress in improving
the use of information technology to enhance the productivity and
efficiency of agency operations and assign a wide range of duties and
responsibilities to CIOs; (3) agencies should place CIOs at a senior
management level, working as a partner with other senior officials in
decisionmaking on information management issues; (4) having effective
CIOs will make a difference in building the institutional capacity and
structure needed to implement sound management practices; (5) shortly
after the Clinger-Cohen Act went into effect, the Office of Management
and Budget (OMB) evaluated the status of CIO appointments at 27 agencies
and noted that at several agencies, the CIO&apos;s duties, qualifications,
and placement met the act&apos;s requirements; (6) however, OMB had concerns
about a number of other agencies that had acting CIOs, CIOs whose
qualifications did not appear to meet the act&apos;s requirements, or CIOs
who did not report directly to the head of the agency; (7) OMB also
raised concerns about agencies where the CIOs had other major management
responsibilities or where it was unclear whether the CIOs&apos; primary duty
was information resource management; (8) one area that GAO will focus on
is CIOs who have major responsibilities in addition to information
management; (9) only 12 agencies have CIOs whose responsibilities are
focused solely on information management; (10) GAO is particularly
troubled by agencies that have vested CIO and Chief Financial Officer
responsibilities in one person; (11) because it may be difficult for the
CIO of a large department to adequately oversee and manage the specific
information needs of the department&apos;s major subcomponents, GAO has also
supported the establishment of a CIO structure at the subcomponent and
bureau levels; (12) GAO has reported on instances where the subcomponent
CIOs were not organizationally positioned and empowered to discharge key
CIO functions; (13) the CFO Council has played a lead role in creating
goals for improving federal financial management practices; the Council
does not yet have a strategic plan to help guide its work and serve as a
benchmark for measuring progress; and (14) ultimately, the successful
implementation of information management reforms depends heavily upon
the skills and performance of the entire CIO organization within
departments and agencies, not just the CIO as an individual.</abstract>
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<identifier type="preferred citation">GAO/T-AIMD-98-22</identifier>
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<note>Testimony</note>
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 <searchTitle>GAO/T-AIMD-98-22; Chief Information Officers: Ensuring Strong Leadership and an Effective Council;
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<subject>
 <topic>Information resources management</topic>
 <topic>Information systems</topic>
 <topic>Federal agency reorganization</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Reengineering (management)</topic>
 <topic>Chief information officers</topic>
 <topic>Chief financial officers</topic>
 <topic>Federal advisory bodies</topic>
 <topic>HCFA Medicare Transaction System</topic>
 <topic>FAA Air Traffic Control Modernization Program</topic>
 <topic>IRS Tax System Modernization Program</topic>
 <topic>TSM</topic>
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