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<classification authority="sudocs">GA 1.13:T-AIMD-98-101</classification>
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 <subject>Information resources management</subject>
 <subject>Data integrity</subject>
 <subject>Computer software verification and validation</subject>
 <subject>Interagency relations</subject>
 <subject>Computer security</subject>
 <subject>Risk management</subject>
 <subject>Systems conversions</subject>
 <subject>Strategic information systems planning</subject>
 <identifier>OMB Year 2000 Program</identifier>
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 <title>Year 2000 Computing Crisis: Strong Leadership and Effective Public/Private Cooperation Needed to Avoid Major Disruptions</title>
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<abstract>Pursuant to a congressional request, GAO discussed year 2000 risks and
actions that should be taken by the President&apos;s Council on Year 2000
Conversion.&lt;p/&gt;GAO noted that: (1) the federal government is extremely vulnerable to
the year 2000 issue due to its widespread dependence on computer systems
to process financial transactions, deliver vital public services, and
carry out its operations; (2) unless this issue is successfully
addressed, serious consequences could ensue, for example: (a) unless the
Federal Aviation Administration takes much more decisive action, there
could be grounded or delayed flights, degraded safety, customer
inconvenience, and increased airline costs; (b) payments to veterans
with service-connected disabilities could be severely delayed if the
system that issues them either halts or produces checks so erroneous
that it must be shut down and checks processed manually; (c) the
military services could find it extremely difficult to efficiently and
effectively equip and sustain its forces around the world; (d) federal
systems used to track student loans could produce erroneous information
on loan status, such as indicating that a paid loan was in default; (e)
Internal Revenue Service tax systems could be unable to process returns,
thereby jeopardizing revenue collection and delaying refunds; and (f)
the Social Security Administration process to provide benefits to
disabled persons could be disrupted if interfaces with state systems
fail; (3) the year 2000 could also cause problems for the many
facilities used by the federal government that were built or renovated
within the last 20 years that contain embedded computer systems to
control, monitor, or assist in operations; (4) GAO&apos;s reviews of federal
agency year 2000 programs found uneven progress; (5) one of the largest,
and largely unknown, risks relates to the global nature of the problem;
(6) agencies have taken longer to complete the awareness and assessment
phases of their year 2000 programs than is recommended; (7) this leaves
less time for critical renovation, validation, and implementation
phases; (8) the Chief Information Officers Council&apos;s Subcommittee on the
year 2000 has been useful in addressing governmentwide issues; (9) given
the sweeping ramifications of the year 2000 issue, other countries have
set up mechanisms to solve the year 2000 problem on a nationwide basis;
and (10) there is no comprehensive picture of the nation&apos;s readiness
and, as one of its first tasks, the President&apos;s Council on Year 2000
Conversion could formulate such a comprehensive picture in partnership
with the private sector and state and local governments.</abstract>
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<note>Testimony</note>
<extension>
 <searchTitle>GAO/T-AIMD-98-101; Year 2000 Computing Crisis: Strong Leadership and Effective Public/Private Cooperation Needed to Avoid Major Disruptions;
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<subject>
 <topic>Information resources management</topic>
 <topic>Data integrity</topic>
 <topic>Computer software verification and validation</topic>
 <topic>Interagency relations</topic>
 <topic>Computer security</topic>
 <topic>Risk management</topic>
 <topic>Systems conversions</topic>
 <topic>Strategic information systems planning</topic>
 <topic>OMB Year 2000 Program</topic>
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