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<classification authority="sudocs">GA 1.13:T-AIMD-96-60</classification>
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 <subject>Travel costs</subject>
 <subject>Claims processing</subject>
 <subject>Federal employees</subject>
 <subject>Federal agency reorganization</subject>
 <subject>Financial management systems</subject>
 <subject>Computerized information systems</subject>
 <subject>Reengineering (management)</subject>
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 <title>Governmentwide Travel Management: Federal Agencies Have Opportunities for Streamlining and Improving Their Travel Practices</title>
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<abstract>GAO discussed efforts for improving governmentwide travel management,
focusing on a comparison of civilian federal agencies&apos; and
private-sector travel management practices. GAO noted that: (1)
private-sector organizations have cut travel processing costs and time
by consolidating travel management and processing centers, eliminating
unnecessary review layers, simplifying travel processing, and
streamlining and automating the expense reporting process; (2) many
federal agencies have not identified their administrative travel costs
and processes; (3) many federal agencies use numerous processing
centers, require multiple travel documents, and lack automated systems
that interface with their financial systems; (4) private-sector
organizations approach travel cost reduction by assessing travel
management as part of the larger financial management system,
benchmarking themselves against other organizations, and instituting a
common set of best practices; (5) legislative and regulatory changes may
be needed for federal agencies to implement some travel management
improvements; and (6) some agencies have implemented changes or
initiated pilots to improve travel management.</abstract>
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<note>Testimony</note>
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 <topic>Claims processing</topic>
 <topic>Federal employees</topic>
 <topic>Federal agency reorganization</topic>
 <topic>Financial management systems</topic>
 <topic>Computerized information systems</topic>
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