United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Accounting and Information Management Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1996-09-10 monographic deposited born digital 25 p. GA 1.13:T-AIMD-96-165 https://www.govinfo.gov/app/details/GAOREPORTS-T-AIMD-96-165 P0b002ee18037997d f:ai96165t DGPO 2010-08-12 2011-03-23 GAOREPORTS-T-AIMD-96-165 machine generated eng fdlp REPORT GAOREPORTS-T-AIMD-96-165 T-AIMD-96-165 Electronic forms Systems conversions Tax administration systems Computer services contracts Information resources management Strategic information systems planning Systems design Computer security Requirements definition Computer software IRS Corporate Accounts Processing System IRS Cyberfile IRS Electronic Filing Strategies Portfolio IRS Tax System Modernization Program SBA 8(a) Program IRS Service Center Recognition/Image Processing System TSM Software Capability Maturity Model IRS Integrated Case Processing System IRS Modernization Integration Plan IRS TSM Release Definition Document Testimony AIMD

GAO discussed the Internal Revenue Service's (IRS) efforts to modernize the tax processing system. GAO noted that: (1) it has recently made numerous recommendations to IRS relating to its Tax Systems Modernization (TSM) effort; (2) IRS is making progress in maximizing electronic tax filing and controlling its systems and software development efforts; (3) IRS action on some GAO recommendations is incomplete; (4) IRS has not defined a process for selecting, controlling, and evaluating its technology investments, completed procedures for requirements management, quality assurance, configuration management, and project planning and tracking, or defined its systems, security, and data architectures; (5) a Department of the Treasury report acknowledged that IRS does not have the capability to develop and integrate TSM, and will obtain additional contractual help to do so; and (6) while additional contracting may help, IRS does not have the capability to successfully manage all of its current contractors. https://www.govinfo.gov/content/pkg/GAOREPORTS-T-AIMD-96-165/html/GAOREPORTS-T-AIMD-96-165.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-T-AIMD-96-165/pdf/GAOREPORTS-T-AIMD-96-165.pdf GAO/T-AIMD-96-165 https://www.govinfo.gov/app/details/GAOREPORTS-T-AIMD-96-165 Testimony GAO/T-AIMD-96-165; Tax Systems Modernization: Actions Underway But Management and Technical Weaknesses Not Yet Corrected; Electronic forms Systems conversions Tax administration systems Computer services contracts Information resources management Strategic information systems planning Systems design Computer security Requirements definition Computer software IRS Corporate Accounts Processing System IRS Cyberfile IRS Electronic Filing Strategies Portfolio IRS Tax System Modernization Program SBA 8(a) Program IRS Service Center Recognition/Image Processing System TSM Software Capability Maturity Model IRS Integrated Case Processing System IRS Modernization Integration Plan IRS TSM Release Definition Document Title 40 Section 759 40 U.S.C. 759