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 <subject>Emergency preparedness</subject>
 <subject>Computer software verification and validation</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Information resources management</subject>
 <subject>Systems conversions</subject>
 <subject>Y2K</subject>
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 <identifier>Y2K</identifier>
 <identifier>Dept. of State Year 2000 Program</identifier>
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 <title>Year 2000 Computing Challenge: State and USAID Need to</title>
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<abstract>Pursuant to a congressional request, GAO discussed the Department of
State and the Agency for International Development&apos;s (AID) efforts: (1)
to increase worldwide awareness of the year 2000 problem, assess
international preparedness, and inform American citizens of risks; (2)
to report progress in remediating their internal computer systems; and
(3) to prepare business continuity and contingency plans to ensure that
they can continue to provide critical services.&lt;p/&gt;GAO noted that: (1) the two agencies have taken a number of positive
steps to address international year 2000 risks; (2) through its
leadership of the President&apos;s Year 2000 Council International Relations
Working Group, State has worked to increase awareness of the problem
throughout the world, collected and shared information on the problem
with other federal agencies and foreign nations, and encouraged the
remediation of faulty computer systems; (3) State has also undertaken
efforts to help ensure that Americans travelling and living abroad are
informed about year 2000; (4) in addition, State has successfully tested
its ability to collect and analyze information from its worldwide posts
during the rollover; (5) both agencies also report that they have
completed or almost completed remediation and testing of their mission
critical computer systems; (6) State reports that all 59 of its mission
critical systems are year 2000 compliant and according to AID, 6 of 7
are compliant; (7) however, State and AID have been much less effective
in the area of business continuity and contingency planning (BCCP); (8)
because of the nature of the year 2000 problem, organizations must first
identify core missions and processes, decide which ones need to continue
in the event of a year 2000-related emergency, and subsequently develop
and test continuity and contingency plans that are clearly tied to the
continuity of core processes; (9) this is especially true for State and
AID since it is now clear that some countries will not be able to
renovate all of their systems, and consequently may experience
disruptions in critical services such as power, water, and
finance--disruptions which, in turn, are likely to affect the operations
of many embassies, consulates, and missions; (10) GAO&apos;s review showed
that State&apos;s BCCP did not identify and link its core business processes
to its year 2000 contingency plans and procedures and that the
department has not yet tested its plans in year 2000 scenarios; (11) AID
identified one core business process in its year 2000 BCCP, but did not
identify or address other key agency functions; (12) AID also provided
very little information on contingency planning activities for its
missions and it is unclear when the agency expects to complete its BCCP
process; and (13) consequently, both agencies lack assurance that they
can sustain their worldwide operations and facilities into the new
millennium.</abstract>
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<identifier type="preferred citation">GAO/T-AIMD-00-25</identifier>
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<note>Testimony</note>
<extension>
 <searchTitle>GAO/T-AIMD-00-25; Year 2000 Computing Challenge: State and USAID Need to;
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<subject>
 <topic>Emergency preparedness</topic>
 <topic>Computer software verification and validation</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Information resources management</topic>
 <topic>Systems conversions</topic>
 <topic>Y2K</topic>
 <topic>International cooperation</topic>
 <topic>Y2K</topic>
 <topic>Dept. of State Year 2000 Program</topic>
 <topic>AID Year 2000 Program</topic>
 <topic>AID New Management System</topic>
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