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 <subject>Information technology</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Chief information officers</subject>
 <subject>Human resources utilization</subject>
 <subject>Federal employees</subject>
 <subject>Performance measures</subject>
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 <title>Chief Information Officers: Implementing Effective CIO</title>
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<abstract>Pursuant to a congressional request, GAO discussed the role of chief
information officers (CIO) in the federal government.&lt;p/&gt;GAO noted that: (1) as the federal government moves to fully embrace the
digital age and focuses on electronic government initiatives, leadership
in the management of the government&apos;s information resources is of
paramount importance; (2) yet a CIO, alone, cannot ensure the successful
implementation of information management reforms; (3) rather, the CIO
must be buttressed by the full support of agency heads, the commitment
of line managers, clearly defined roles and responsibilities, effective
measures of performance, highly skilled and motivated information
technology (IT) professionals, and a range of other factors; (4) the
practices and key characteristics defined in GAO&apos;s CIO guide can put
agencies on the right path toward incorporating these ingredients; (5)
moreover, they can help agencies and their CIOs to identify and correct
underlying information management weaknesses that have undermined their
modernization initiatives; (6) they can even help ensure that agencies
will be well positioned to take advantage of cutting-edge technologies
in order transform service delivery and performance; (7) however,
implementing the practices alone is not enough; (8) to achieve real
successes, agency executives as well as Congress must provide sustained
support and attention to facilitating CIO effectiveness and addressing
any structural changes facing CIOs; and (9) using this support, CIOs
themselves must be now focused on results--making sure that IT
investments make their agencies more innovative, efficient, and
responsive.</abstract>
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<note>Testimony</note>
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 <topic>Chief information officers</topic>
 <topic>Human resources utilization</topic>
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