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<classification authority="sudocs">GA 1.13:NSIAD-98-87</classification>
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 <subject>Defense cost control</subject>
 <subject>Comparative analysis</subject>
 <subject>Internal controls</subject>
 <subject>Department of Defense contractors</subject>
 <subject>Defense procurement</subject>
 <subject>Procurement practices</subject>
 <subject>Interagency relations</subject>
 <subject>Advanced weapons systems</subject>
 <identifier>Brilliant Anti-Armor Submunition</identifier>
 <identifier>Joint Direct Attack Munition</identifier>
 <identifier>C-17 Aircraft</identifier>
 <identifier>Tri-Service Standoff Attack Missile</identifier>
 <identifier>Army Tactical Missile System</identifier>
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 <title>Best Practices: DOD Can Help Suppliers Contribute More to Weapon System Programs</title>
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<abstract>Pursuant to a congressional request, GAO reported on whether best
supplier practices can best benefit Department of Defense (DOD) weapons
systems programs, focusing on: (1) best commercial practices for
establishing, managing, and sustaining excellent supplier relationships;
and (2) a comparison of these practices with those of DOD, selected
prime contractors, and the supplier teams on two weapon system programs.&lt;p/&gt;GAO noted that: (1) best commercial practices, when analyzed in the
aggregate, can be seen as the four traits that operate in a system that
is self-sustaining because it provides mutual benefits to both the firm
responsible for the final product and its suppliers: (a) the leading
commercial firms embrace effective supplier relationships as a core
business strategy and build organizational structures with skilled
people to carry out the strategy; (b) leading companies use a rigorous
supplier selection process to create a strong supplier base that they
could more effectively manage; (c) they establish effective
communications and feedback systems with their suppliers to continually
assess and improve both their own and supplier performance; and (d) the
firms foster an environment in which suppliers realized that more
significant contributions were matched with significant rewards; (2) DOD
and prime contractors were aware of such benefits and were implementing
some of these practices; (3) however, experience on the Brilliant
Anti-Armor Submunition program showed that it could be difficult to
translate the desire for better supplier relations into tangible
differences in the actual relationships among suppliers, prime
contractors, and DOD; (4) in the program, the four traits did not
comprise as powerful a system as was formed by the best commercial
practices; (5) consequently, their performance was strictly limited to
compliance with contract requirements; (6) in the Joint Direct Attack
Munitions (JDAM) program, a more rewarding environment was created for
suppliers even though improved supplier relations was not an explicit
program objective; (7) nonetheless, the action taken by DOD on the
program bolstered the support for supplier relationships and encouraged
the suppliers to play a greater role; (8) DOD shares responsibility with
the prime contractors for shaping the suppliers&apos; environment; (9) thus,
the role it plays on individual programs has a direct bearing on the
sophistication of supplier relationships and the success of best
supplier practices; (10) the supplier relationships on the Brilliant
Anti-Armor Submunition program reflect DOD&apos;s traditional role of
distancing itself from suppliers; (11) on the JDAM program, DOD was much
more proactive and involved with the suppliers; (12) its pilot program
mandate supported the program office&apos;s involvement in seeing that best
supplier practices were used; (13) the ultimate success of this approach
in producing a weapon that will perform as required remains to be seen;
and (14) suppliers praised the approach for the relationships it
fostered.</abstract>
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<identifier type="preferred citation">GAO/NSIAD-98-87</identifier>
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<note>Chapter Report</note>
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<subject>
 <topic>Defense cost control</topic>
 <topic>Comparative analysis</topic>
 <topic>Internal controls</topic>
 <topic>Department of Defense contractors</topic>
 <topic>Defense procurement</topic>
 <topic>Procurement practices</topic>
 <topic>Interagency relations</topic>
 <topic>Advanced weapons systems</topic>
 <topic>Brilliant Anti-Armor Submunition</topic>
 <topic>Joint Direct Attack Munition</topic>
 <topic>C-17 Aircraft</topic>
 <topic>Tri-Service Standoff Attack Missile</topic>
 <topic>Army Tactical Missile System</topic>
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