United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office National Security and International Affairs Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1998-06-10 monographic deposited born digital 31 p. GA 1.13:NSIAD-98-149 https://www.govinfo.gov/app/details/GAOREPORTS-NSIAD-98-149 P0b002ee180372202 f:ns98149 DGPO 2010-08-12 2011-03-23 GAOREPORTS-NSIAD-98-149 machine generated eng fdlp REPORT GAOREPORTS-NSIAD-98-149 NSIAD-98-149 Defense procurement Department of Defense contractors Freight transportation operations Privatization Small business contractors Federal agency reorganization Program evaluation Evaluation methods Household goods Army Hunter Pilot Program Letter Report NSIAD Pursuant to a legislative requirement, GAO provided information on the Army's Hunter pilot program, an alternative approach for providing relocation services for its personnel stationed at Hunter Army Airfield, Savannah, Georgia, focusing on: (1) data collected to date; (2) GAO's observations on how the Army plans to evaluate the data; and (3) other pilot tests that are under way or planned in the Department of Defense (DOD).<p/>GAO noted that: (1) through the first 6 months of operation, the Hunter pilot contractor had received and processed nearly 800 requests for transportation and relocation services, arranged for transportation of nearly 600 personal property shipments, and assisted Army members initiate another 200 do-it-yourself moves; (2) because many of the shipments had not been completed at the time of GAO's review, the Army had paid for only about 200 of these shipments, at a cost of about $500,000, but it was actively collecting data on all the factors--quality of life, cost, and impact on small businesses--it was planning to use in its evaluation of the pilot; (3) however, at the time GAO completed its work, the Army had not determined what it would consider successful within each factor or how much weight each factor would have in determining overall success; (4) specifically, the Army had not determined criteria to judge the success or failure of the pilot to help it assess whether the pilot was performing better or worse than the existing program; (5) making such determinations before pilot program data are analyzed would be important to enhancing the credibility of the Army's assessment and for use in making comparisons with other pilot programs that are under way or planned in DOD; (6) these include pilots under way by the Navy or planned by the Military Traffic Management Command; (7) also, DOD and the Army are considering expanding the pilot now being tested at Hunter Army Airfield to other DOD sites; (8) subsequently, in response to GAO's draft report, the Army provided it with new information on how it will determine the results of the pilot; (9) the information, with some minor exceptions, represents important steps toward formulating a sound evaluation plan; (10) however, the evaluation method has not yet been finalized or made a formal part of the evaluation plan, and questions remain about the definition of terms and small business group measurements; and (11) GAO recognized that further issues could be identified as the evaluation method is refined and finalized. https://www.govinfo.gov/content/pkg/GAOREPORTS-NSIAD-98-149/html/GAOREPORTS-NSIAD-98-149.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-NSIAD-98-149/pdf/GAOREPORTS-NSIAD-98-149.pdf GAO/NSIAD-98-149 https://www.govinfo.gov/app/details/GAOREPORTS-NSIAD-98-149 Letter Report GAO/NSIAD-98-149; Defense Transportation: The Army's Hunter Pilot Project to Outsource Relocation Services; Defense procurement Department of Defense contractors Freight transportation operations Privatization Small business contractors Federal agency reorganization Program evaluation Evaluation methods Household goods Army Hunter Pilot Program H. Rept. 104-863