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<classification authority="sudocs">GA 1.13:NSIAD-97-49</classification>
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 <subject>Competitive procurement</subject>
 <subject>Household goods</subject>
 <subject>Freight transportation operations</subject>
 <subject>Federal agency reorganization</subject>
 <subject>Defense procurement</subject>
 <subject>Quality assurance</subject>
 <subject>Small business contractors</subject>
 <subject>Freight transportation rates</subject>
 <subject>Customer service</subject>
 <identifier>DOD Personal Property Program</identifier>
 <identifier>North Carolina</identifier>
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 <title>Defense Transportation: Reengineering the DOD Personal Property Program</title>
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<abstract>The Military Traffic Management Command is reengineering the Defense
Department&apos;s personal property program. Although Congress supports DOD&apos;s
reengineering efforts, it is concerned that the reengineered program
could harm the moving industry, particularly small businesses. As a
result, Congress directed that DOD report on small business issues
before undertaking a pilot test. Because this report did not
satisfactorily address congressional concerns about the impact on small
businesses, Congress directed DOD to convene a military/industry working
group to develop a mutually agreeable program to test pilot. The working
group reached consensus on many issues, including a set of program
goals, but it could not agree on the approach to take for the pilot
test. Consequently, each side presented a separate proposal. This report
reviews the two proposals. Specifically, GAO analyzes the extent to
which each proposal met the DOD/industry goals for a reengineered
personal property program.</abstract>
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 <topic>Household goods</topic>
 <topic>Freight transportation operations</topic>
 <topic>Federal agency reorganization</topic>
 <topic>Defense procurement</topic>
 <topic>Quality assurance</topic>
 <topic>Small business contractors</topic>
 <topic>Freight transportation rates</topic>
 <topic>Customer service</topic>
 <topic>DOD Personal Property Program</topic>
 <topic>North Carolina</topic>
 <topic>South Carolina</topic>
 <topic>Florida</topic>
 <topic>Europe</topic>
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  <title>United States Code</title>
  <partNumber>Title 10 Section 2304</partNumber>
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 <identifier type="USC citation">10 U.S.C. 2304</identifier>
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  <partNumber>Title 49 Section 13712</partNumber>
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 <identifier type="USC citation">49 U.S.C. 13712</identifier>
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