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<classification authority="sudocs">GA 1.13:NSIAD-00-199</classification>
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 <subject>Cost effectiveness analysis</subject>
 <subject>Defense cost control</subject>
 <subject>Weapons systems</subject>
 <subject>Comparative analysis</subject>
 <subject>Operational testing</subject>
 <subject>Weapons research and development</subject>
 <subject>Private sector practices</subject>
 <subject>Defense procurement</subject>
 <subject>Procurement planning</subject>
 <identifier>DarkStar Unmanned Aerial Vehicle</identifier>
 <identifier>SDI Theater High Altitude Area Defense System</identifier>
 <identifier>Standoff Land Attack Missile</identifier>
 <identifier>F-22 Raptor Aircraft</identifier>
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 <title>Best Practices: A More Constructive Test Approach Is Key</title>
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<abstract>Pursuant to a congressional request, GAO provided information on the
role of testing and evaluation in product development, focusing on: (1)
how the conduct of testing and evaluation affects commercial and
Department of Defense (DOD) program outcomes; (2) how best commercial
testing and evaluation practices compare with the DOD&apos;s; and (3) what
factors account for the differences in these practices.&lt;p/&gt;GAO noted that: (1) for the leading commercial firms GAO visited, the
proof of testing and evaluation lies in whether a product experiences
what one firm called &quot;late cycle churn,&quot; or the scramble to fix a
significant problem discovered late in development; (2) late cycle churn
has been a fairly common occurrence on DOD weapon systems; (3) often,
tests of a full system identify problems that could have been found
earlier; (4) leading commercial firms GAO visited use testing and other
techniques to expose problems earlier than the DOD programs GAO
reviewed; (5) the firms focus on validating that their products have
reached increasing levels of product maturity at given points in time;
(6) the firms&apos; products have three maturity levels in common--components
work individually, components work together as a system in a controlled
setting, and components work together as a system in a realistic
setting; (7) the key to minimizing late surprises is to reach the first
two levels early, limiting the burden on the third level; (8) by
concentrating on validating knowledge rather than the specific technique
used commercial firms avoid skipping key events and holding hollow tests
that do not add knowledge; (9) on the weapon programs, system level
testing carried a greater share of the burden; (10) earlier tests were
delayed, skipped, or not conducted in a way that advanced knowledge;
(11) the differences in testing practices reflect the different demands
commercial firms and DOD impose on program managers; (12) leading
commercial firms insist that a product satisfy the customer and make a
profit; (13) success is threatened if managers are unduly optimistic or
if unknowns about a product are not resolved early, when costs are low
and more options are available; (14) the role of testing under these
circumstances is constructive, for it helps eliminate unknowns; (15)
product managers view testers and realistic test plans as contributing
to a product&apos;s success; (16) success for a weapon system program is
different--it centers on attempting to provide a superior capability
within perceived time and funding limits; (17) success is influenced by
the competition for funding and the quest for top
performance--delivering the product late and over cost does not
necessarily threaten success; (18) testing plays a less constructive
role in DOD because a failure in a key test can jeopardize program
support; (19) specifically, test results often become directly linked to
funding and other key decisions for programs; and (20) such a role
creates a more adversarial relationship between testers and program
managers.</abstract>
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<identifier type="preferred citation">GAO/NSIAD-00-199</identifier>
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<note>Chapter Report</note>
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<subject>
 <topic>Cost effectiveness analysis</topic>
 <topic>Defense cost control</topic>
 <topic>Weapons systems</topic>
 <topic>Comparative analysis</topic>
 <topic>Operational testing</topic>
 <topic>Weapons research and development</topic>
 <topic>Private sector practices</topic>
 <topic>Defense procurement</topic>
 <topic>Procurement planning</topic>
 <topic>DarkStar Unmanned Aerial Vehicle</topic>
 <topic>SDI Theater High Altitude Area Defense System</topic>
 <topic>Standoff Land Attack Missile</topic>
 <topic>F-22 Raptor Aircraft</topic>
</subject>
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  <title>United States Public Law 261 (105th Congress)</title>
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 <identifier type="public law citation">Public Law 105-261</identifier>
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