United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office National Security and International Affairs Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2000-07-18 monographic deposited born digital 72 p. GA 1.13:NSIAD-00-108 https://www.govinfo.gov/app/details/GAOREPORTS-NSIAD-00-108 P0b002ee18039d37e f:ns00108 DGPO 2010-08-12 2011-03-23 GAOREPORTS-NSIAD-00-108 machine generated eng fdlp REPORT GAOREPORTS-NSIAD-00-108 NSIAD-00-108 Electronic data interchange Information resources management Strategic information systems planning Performance measures Smart cards Computer networks Systems design Defense procurement Computer security DOD Defense Reform Initiative Internet DOD Public Key Infrastructure Program DOD Joint Electronic Commerce Program Letter Report NSIAD Pursuant to a congressional request, GAO reviewed the Department of Defense's (DOD) efforts to implement its Joint Electronic Commerce Program, focusing on: (1) issues DOD needs to resolve to successfully implement its vision for electronic commerce; and (2) the implementation status and performance measures associated with key electronic commerce initiatives.<p/>GAO noted that: (1) DOD faces several implementation issues that, if not resolved, could adversely effect the success of its electronic commerce program; (2) DOD has not yet: (a) completed a detailed plan to implement its strategic vision; (b) developed an electronic commerce architecture; (c) determined how to best manage the electronic commerce program; and (d) fully implemented key security measures that are needed for electronic commerce; (3) the officials responsible for developing a Department-wide implementation plan have not been able to draft a plan that is acceptable to DOD's military services and agencies; (4) a Department-wide plan has thus been put on hold, and DOD's components are developing individual plans; (5) without an overarching, Department-wide plan to guide the military service and Defense agency efforts, the individual plans that result may not be consistent with program goals; (6) in addition, DOD has made little progress in developing a common electronic commerce architecture, which is needed to provide a framework to integrate the individual parts or systems; (7) Department components may develop separate architectures, which may lead to systems and capabilities that are redundant or unable to share information; (8) DOD established an electronic commerce program office, but its authority is unclear and its chain of command is cumbersome and, as a result, the office has been hampered in carrying out its program planning and implementation responsibilities; (9) DOD is taking steps to improve the program office's effectiveness, but these steps may not be sufficient; (10) DOD's ability to transact business electronically, particularly over the Internet, will not be as secure as desired until it completes ongoing work necessary to better protect and authenticate electronic transactions and data; (11) DOD is implementing a number of specific, electronic business- related initiatives that it believes will help modernize selected business processes; (12) these initiatives, which are at various stages of implementation, include: (a) expanding the use of purchase cards to streamline aspects of the procurement process; (b) establishing an electronic mall as a source of supplies for DOD customers, and (c) making aspects of the contracting process paper-free; and (13) many of these initiatives began several years ago, and they predate the Defense Reform Initiative and the electronic commerce program. https://www.govinfo.gov/content/pkg/GAOREPORTS-NSIAD-00-108/html/GAOREPORTS-NSIAD-00-108.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-NSIAD-00-108/pdf/GAOREPORTS-NSIAD-00-108.pdf GAO/NSIAD-00-108 https://www.govinfo.gov/app/details/GAOREPORTS-NSIAD-00-108 Letter Report GAO/NSIAD-00-108; Defense Management: Electronic Commerce Implementation; Electronic data interchange Information resources management Strategic information systems planning Performance measures Smart cards Computer networks Systems design Defense procurement Computer security DOD Defense Reform Initiative Internet DOD Public Key Infrastructure Program DOD Joint Electronic Commerce Program