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<classification authority="sudocs">GA 1.13:HEHS-97-93</classification>
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 <subject>Consumer protection</subject>
 <subject>Extended care facilities</subject>
 <subject>Information disclosure</subject>
 <subject>Quality assurance</subject>
 <subject>State programs</subject>
 <subject>Elderly persons</subject>
 <subject>Long-term care</subject>
 <identifier>Medicaid Program</identifier>
 <identifier>Oregon</identifier>
 <identifier>Florida</identifier>
 <identifier>Connecticut</identifier>
 <identifier>Supplemental Security Income Program</identifier>
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<titleInfo>
 <title>Long-Term Care: Consumer Protection and Quality-of-Care Issues in Assisted Living</title>
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<abstract>Pursuant to congressional request, GAO reviewed assisted living
facilities (ALF), focusing on: (1) responsibilities of federal and state
governments and ALFs in ensuring quality and protecting consumers living
in ALFs; and (2) issues that may require further research.&lt;p/&gt;GAO noted that: (1) a number of federal agencies have some jurisdiction
over consumer protection and quality of care in ALFs; (2) however,
states have the primary responsibility for developing standards and
monitoring care provided in ALFs; (3) a recent compilation of state
assisted living activities shows that state approaches to oversight
vary; (4) some states regulate these facilities under standards
previously developed for the board and care industry, some have
developed standards and licensing requirements specifically for ALFs,
and others are in the process of developing them; (5) but little is
known about the effectiveness of the various state approaches to
regulation and oversight or about the extent of problems assisted living
residents may be experiencing; (6) moreover, some stakeholders are
concerned that the rapid rate of assisted living market development may
be outpacing many states&apos; ability to monitor and regulate care furnished
by providers; (7) not only do state approaches to regulation of ALFs
vary, the level and intensity of services provided in ALFs may also
vary; (8) according to some experts, consumers can find themselves in a
facility unable to meet their expected needs; (9) to determine whether
the ALF setting is appropriate for them, prospective residents rely on
facility-supplied information including contracts that set forth
residents&apos; rights and provider responsibilities; (10) but one recent
limited study found that contracts varied in detail and, in some cases,
were vague and confusing; (11) for example, a number of contracts stated
only that services would be provided as the facility deemed appropriate,
and few specified what occurs if a resident&apos;s health status declines;
(12) overall, little in known about the accuracy and adequacy of
information furnished to individuals and their families who are
considering assisted living; (13) many of these concerns about consumer
protection and quality of care in assisted living have been identified
by state governments, providers, and consumer advocates; (14) although
several research efforts are under way currently, further research may
be needed to determine the: (a) nature and extent of problems related to
consumer protection and quality of care that may be occurring; (b)
effectiveness and adequacy of existing models of oversight and
regulation; and (c) accuracy and adequacy of information provided to co*</abstract>
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<note>Letter Report</note>
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 <searchTitle>GAO/HEHS-97-93; Long-Term Care: Consumer Protection and Quality-of-Care Issues in Assisted Living;
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<subject>
 <topic>Consumer protection</topic>
 <topic>Extended care facilities</topic>
 <topic>Information disclosure</topic>
 <topic>Quality assurance</topic>
 <topic>State programs</topic>
 <topic>Elderly persons</topic>
 <topic>Long-term care</topic>
 <topic>Medicaid Program</topic>
 <topic>Oregon</topic>
 <topic>Florida</topic>
 <topic>Connecticut</topic>
 <topic>Supplemental Security Income Program</topic>
 <topic>SSI</topic>
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