United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Health, Education, and Human Services Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1996-12-16 monographic deposited born digital 40 p. GA 1.13:HEHS-97-4 https://www.govinfo.gov/app/details/GAOREPORTS-HEHS-97-4 P0b002ee18038d825 f:he97004 DGPO 2010-08-12 2011-03-24 GAOREPORTS-HEHS-97-4 machine generated eng fdlp REPORT GAOREPORTS-HEHS-97-4 HEHS-97-4 Child support payments Privatization Cost effectiveness analysis Collection procedures State-administered programs Tax information confidentiality Tax refunds Federal/state relations Administrative costs Law enforcement Arizona Tennessee Virginia Aid to Families with Dependent Children Program AFDC HHS Temporary Assistance for Needy Families Program Hampton (VA) Portsmouth (VA) Yavapai County (AZ) Mohave County (AZ) Knoxville (TN) Nashville (TN) IRS Project 1099 IRS Refund Offset Program HHS Child Support Enforcement Program Letter Report HEHS Growing caseloads and resource limitations have led some states to privatize their child support enforcement offices. Fifteen states have turned to privatization as a way to boost performance and handle caseloads that, in some instances, are approaching 1,000 per worker. For some offices, privatization has also been a response to state restrictions on hiring additional public employees. In a series of comparisons, GAO found that fully privatized enforcement offices performed as well or better than public child support programs in locating noncustodial parents and collecting payments. However, these results are limited to the cases GAO reviewed and do not reflect the performance of public or private offices overall within the states selected. Moreover, because the full-service privatization of child support enforcement is relatively new, the extent to which it offers comparable performance and cost-effectiveness remains open for evaluation over the long term. https://www.govinfo.gov/content/pkg/GAOREPORTS-HEHS-97-4/html/GAOREPORTS-HEHS-97-4.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-HEHS-97-4/pdf/GAOREPORTS-HEHS-97-4.pdf GAO/HEHS-97-4 https://www.govinfo.gov/app/details/GAOREPORTS-HEHS-97-4 Letter Report GAO/HEHS-97-4; Child Support Enforcement: Early Results on Comparability of Privatized and Public Offices; Child support payments Privatization Cost effectiveness analysis Collection procedures State-administered programs Tax information confidentiality Tax refunds Federal/state relations Administrative costs Law enforcement Arizona Tennessee Virginia Aid to Families with Dependent Children Program AFDC HHS Temporary Assistance for Needy Families Program Hampton (VA) Portsmouth (VA) Yavapai County (AZ) Mohave County (AZ) Knoxville (TN) Nashville (TN) IRS Project 1099 IRS Refund Offset Program HHS Child Support Enforcement Program Public Law 104-193