United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Health, Education, and Human Services Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1996-07-17 monographic deposited born digital 46 p. GA 1.13:HEHS-96-113 https://www.govinfo.gov/app/details/GAOREPORTS-HEHS-96-113 P0b002ee180385762 f:he96113 DGPO 2010-08-12 2011-03-24 GAOREPORTS-HEHS-96-113 machine generated eng fdlp REPORT GAOREPORTS-HEHS-96-113 HEHS-96-113 Veterans benefits Rehabilitation counseling Drug treatment Alcohol or drug abuse problems Rehabilitation programs Mental health care services Community health services Employment or training programs Health resources utilization Medical records VA Readjustment Counseling Program VA Veterans Integrated Service Network VA Disabled Veteran Outreach Program VA Transitional Assistance Program VA Activity Reporting System Letter Report HEHS Pursuant to a congressional request, GAO reviewed the Department of Veterans Affairs' (VA) Vet Center program, focusing on: (1) the individuals served and the services provided; and (2) VA methodology for determining whether Vet Center services are appropriate and effective.<p/>GAO found that: (1) vet centers help certain veterans make a successful transition from military to civilian life; (2) vet center services range from assistance with basic needs and benefits to drug and alcohol abuse and post-traumatic stress disorder (PTSD) counseling; (3) veterans who have more serious psychological problems, such as PTSD, visit vet centers more often than veterans with employment or benefit concerns; (4) about 283,000 new clients used vet centers during fiscal years 1993 through 1995; (5) many veterans have social concerns that can be addressed by other VA and non-VA programs, thus limiting the number of center visits needed; (6) client visits are generally recorded accurately in the workload reporting system, but program managers and supervisors lack the information needed to oversee the program and monitor staff activities and resources; and (7) VA has established standards for determining whether treatment plans are appropriate, but it has not developed a systematic approach for demonstrating that vet center services are effective in meeting veterans' psychological needs. https://www.govinfo.gov/content/pkg/GAOREPORTS-HEHS-96-113/html/GAOREPORTS-HEHS-96-113.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-HEHS-96-113/pdf/GAOREPORTS-HEHS-96-113.pdf GAO/HEHS-96-113 https://www.govinfo.gov/app/details/GAOREPORTS-HEHS-96-113 Letter Report GAO/HEHS-96-113; Readjustment Counseling Service: Vet Centers Address Multiple Client Problems, but Improvement Is Needed; Veterans benefits Rehabilitation counseling Drug treatment Alcohol or drug abuse problems Rehabilitation programs Mental health care services Community health services Employment or training programs Health resources utilization Medical records VA Readjustment Counseling Program VA Veterans Integrated Service Network VA Disabled Veteran Outreach Program VA Transitional Assistance Program VA Activity Reporting System Public Law 96-22