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<classification authority="sudocs">GA 1.13:GGD-99-16</classification>
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 <subject>Strategic planning</subject>
 <subject>Program evaluation</subject>
 <subject>Performance measures</subject>
 <subject>Data collection</subject>
 <subject>Agency missions</subject>
 <subject>Intergovernmental relations</subject>
 <identifier>Job Training Partnership Act Program</identifier>
 <identifier>EPA Safe Drinking Water Program</identifier>
 <identifier>NHTSA Crash Outcome Data Evaluation System</identifier>
 <identifier>OSHA Integrated Management Information System</identifier>
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 <title>Managing for Results: Measuring Program Results That Are Under Limited Federal Control</title>
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<abstract>In the spring of 1998, federal agencies submitted their first annual
performance plans under the Government Performance and Results Act. GAO
found that many of these initial performance plans faltered at their
central task: developing measurable goals for the results or outcomes
that their programs are intended to achieve. A common challenge for many
federal agencies is to develop goals for outcomes that are the results
of phenomena outside of the government&apos;s control. Indeed, many, if not
most, federal programs seek to improve complex systems, such as the
economy or the environment, or share responsibilities with other
agencies for achieving their objectives. As a result, they confront the
challenge of setting goals that are both far-reaching and can be
realistically affected by the programs. To help agencies identify
methods for developing such goals, GAO examined six programs--the Job
Training Partnership Act, the National Highway Traffic Safety
Administration, the Natural Resource Conservation Service, the
Occupational Safety and Health Administration, the Safe Drinking Water
Program, and Title I: Education Assistance--as case studies of how
agencies were able to develop performance measures for outcome goals
that are affected by external factors. GAO discusses the strategies that
these six programs used to set outcome goals.</abstract>
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<note>Letter Report</note>
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 <topic>Strategic planning</topic>
 <topic>Program evaluation</topic>
 <topic>Performance measures</topic>
 <topic>Data collection</topic>
 <topic>Agency missions</topic>
 <topic>Intergovernmental relations</topic>
 <topic>Job Training Partnership Act Program</topic>
 <topic>EPA Safe Drinking Water Program</topic>
 <topic>NHTSA Crash Outcome Data Evaluation System</topic>
 <topic>OSHA Integrated Management Information System</topic>
 <topic>JTPA</topic>
 <topic>SCS Emergency Watershed Protection Program</topic>
 <topic>GPRA</topic>
 <topic>Government Performance and Results Act</topic>
 <topic>Department of Education Title I Program</topic>
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