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 <subject>Performance measures</subject>
 <subject>Human resources utilization</subject>
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 <title>Postal Issues: The Department of State&apos;s Implementation of</title>
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<abstract>Pursuant to a congressional request, GAO reviewed how the Department of
State has implemented its new responsibilities for U.S. policy regarding
U.S. participation in the Universal Postal Union (UPU).&lt;p/&gt;GAO noted that: (1) State faced difficult challenges in assuming its new
UPU-related responsibilities less than a year before the UPU Congress
met in August and September 1999 to update binding agreements governing
international postal service; (2) State&apos;s performance in implementing
these new responsibilities was uneven in that GAO found strengths in
some areas and opportunities for improvement in other areas; (3) State
made progress in its first year in providing stakeholders and the
general public with relevant information on UPU matters and giving them
an opportunity to offer input into U.S. policy concerning the UPU; (4)
State coordinated with the United States Postal Service, other federal
agencies, and other nongovernmental stakeholders that were involved in
UPU matters and included some of these stakeholders in the U.S.
delegation to the UPU Congress; (5) stakeholders said that State was
receptive to input and evenhanded in its consideration of views; (6) in
addition, State clearly signaled changes to U.S. policy on issues
related to UPU reform; (7) State officials said that the United States
presented a different view and approach to the UPU with respect to
raising issues of UPU reform that gave impetus to the UPU&apos;s decision to
establish a process to consider reform issues; (8) several options exist
for State to develop a more structured and open process for obtaining
stakeholder input including ensuring better and more advance
notification of public meetings and more advance distribution of
materials prior to these meetings; (9) some stakeholders have raised
concerns about the potential burden on State of using a formalized
process to handle UPU-related responsibilities as well as whether such a
process would be beneficial; (10) in this regard, 10 of 19 federal
agencies that accounted for 90 percent of the Federal Advisory Committee
Act (FACA) committees have reported that FACA requirements are more
useful than burdensome; (11) representatives of federal and nonfederal
organizations in the U.S. delegation to the UPU Congress said that staff
turnover, combined with the limited time available before the UPU
Congress, affected State&apos;s ability to fully understand the implications
associated with various complex UPU policy issues; and (12) providing
sufficient institutional continuity and expertise will be essential if
State intends to play a leadership role in handling complex UPU issues
and dealing with domestic and international stakeholders.</abstract>
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<note>Letter Report</note>
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<subject>
 <topic>International agreements</topic>
 <topic>Postal law</topic>
 <topic>Mail transportation operations</topic>
 <topic>Foreign policies</topic>
 <topic>Performance measures</topic>
 <topic>Human resources utilization</topic>
 <topic>International cooperation</topic>
 <topic>Universal Postal Union</topic>
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  <partNumber>Title 5 Appendix 2</partNumber>
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 <identifier type="USC citation">39 U.S.C. 407</identifier>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 112 Page 2681</partNumber>
</titleInfo>
 <identifier type="Statute citation">112 Stat. 2681</identifier>
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  <title>United States Public Law 277 (105th Congress)</title>
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 <identifier type="public law citation">Public Law 105-277</identifier>
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