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<classification authority="sudocs">GA 1.13:GGD-00-10</classification>
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 <subject>Regulatory agencies</subject>
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 <subject>Performance measures</subject>
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 <title>Managing for Results: Strengthening Regulatory Agencies&apos;</title>
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<abstract>Pursuant to a congressional request, GAO provided information on
performance management and measurement practices that could position
regulatory agencies to more effectively implement the Government
Performance and Results Act of 1993.&lt;p/&gt;GAO noted that: (1) GAO gathered information from 23 federal and state
organizations that GAO or other credible sources identified as using or
planning to use a variety of useful practices to enhance specific
aspects of their performance management and measurement processes; (2)
GAO has grouped these practices into the following five categories: (a)
restructure the organization&apos;s management approach to become more
performance-oriented; (b) establish relationships outside of the
organization to enhance performance; (c) refine performance goals,
measures, and targets to better translate activities into results; (d)
strengthen analytical capabilities and techniques to better meet
performance management information needs; and (e) assess
performance-based management efforts on a continuous basis to identify
areas for improvement; (3) the organizations, although they had
different missions, sizes, and organizational structures, said they
consistently recognized that these practices are important in their
efforts to develop a stronger results orientation; (4) the organizations
used the practices to varying degrees; (5) thus, the practices did not
appear to be a function of any particular organizational characteristic;
(6) GAO believes the practices would be readily transferable to the
federal financial institution regulatory agencies or other governmental
agencies seeking to improve their implementation of the Results Act; (7)
in addition, the practices are consistent with those identified in GAO&apos;s
previous reports; and (8) these reports, for example, described
approaches agencies were taking to address analytical and technical
challenges in measuring program performance, align employee performance
with organizational missions and goals, and address the influence of
external factors in developing performance measures.</abstract>
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<note>Letter Report</note>
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 <topic>Regulatory agencies</topic>
 <topic>Accountability</topic>
 <topic>Performance measures</topic>
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 <topic>Private sector practices</topic>
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