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 <subject>Employee grievances</subject>
 <subject>Employee rights</subject>
 <subject>Employees</subject>
 <subject>Investigations by federal agencies</subject>
 <subject>Labor statistics</subject>
 <subject>Litigation</subject>
 <subject>Minimum wage rates</subject>
 <subject>Overtime compensation</subject>
 <subject>Overtime pay claims</subject>
 <subject>Pay</subject>
 <subject>Payroll records</subject>
 <subject>Personnel records</subject>
 <subject>Unfair labor practices</subject>
 <subject>Unpaid wages</subject>
 <subject>Wage surveys</subject>
 <subject>Timeliness</subject>
 <subject>Waste, fraud, and abuse</subject>
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<titleInfo>
 <title>Department of Labor: Case Studies from Ongoing Work Show Examples in Which Wage and Hour Division Did Not Adequately Pursue Labor Violations</title>
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<abstract>Over 100 million workers are protected through the Department of
Labor&apos;s (Labor) enforcement of labor laws. Under the Fair Labor  
Standards Act, Labor&apos;s Wage and Hour Division (WHD) enforces	 
provisions that ensure workers are paid at least the federal	 
minimum wage and for overtime. The Act applies to businesses	 
engaged in interstate commerce or ones with annual sales over	 
$500,000. Conducting investigations based on worker complaints is
WHD&apos;s priority. According to Labor, investigations range from	 
comprehensive investigations to conciliations, which consist	 
primarily of phone calls to a complainant&apos;s employer. This	 
testimony highlights findings from GAO&apos;s ongoing investigation of
WHD&apos;s process for investigating and resolving wage and hour	 
complaints. Specifically this testimony will report on cases GAO 
has identified from ongoing work that show inadequate WHD	 
investigations of complaints. To develop the case studies, GAO	 
obtained and analyzed data from WHD for over 70,000 closed case  
files from fiscal years 2005 to 2007. GAO then reviewed WHD	 
documents and obtained information from publicly available	 
sources in order to determine facts about the employers that had 
complaints filed against them. The results of these cases cannot 
be projected to all 70,000 WHD cases. GAO plans to continue its  
work in this area to determine if identified case studies are	 
indicators of more systematic problems in WHD.</abstract>
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<identifier type="preferred citation">GAO-08-973T</identifier>
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<note>Testimony</note>
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 <topic>Employee grievances</topic>
 <topic>Employee rights</topic>
 <topic>Employees</topic>
 <topic>Investigations by federal agencies</topic>
 <topic>Labor statistics</topic>
 <topic>Litigation</topic>
 <topic>Minimum wage rates</topic>
 <topic>Overtime compensation</topic>
 <topic>Overtime pay claims</topic>
 <topic>Pay</topic>
 <topic>Payroll records</topic>
 <topic>Personnel records</topic>
 <topic>Unfair labor practices</topic>
 <topic>Unpaid wages</topic>
 <topic>Wage surveys</topic>
 <topic>Timeliness</topic>
 <topic>Waste, fraud, and abuse</topic>
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