United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2008-06-19 monographic deposited born digital 6 p. GA 1.13:GAO-08-916T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-08-916T P0b002ee180386d1e f:d08916t DGPO 2010-08-12 2011-03-24 GAOREPORTS-GAO-08-916T machine generated eng fdlp REPORT GAOREPORTS-GAO-08-916T GAO-08-916T Appropriated funds Cost analysis Economic analysis Economic policies Federal aid programs Federal legislation Funds management Internal controls Performance measures Program evaluation Program management Public assistance programs Tax administration Tax administration systems Taxpayers Telephone services Cost estimates Program costs Program implementation Testimony A82434 The purpose of this testimony is to provide information on the effects of the Economic Stimulus Act of 2008 on the Internal Revenue Service's (IRS) telephone service and costs. As Congress knows, the recent passage of this legislation created additional, unanticipated workload for IRS and required IRS to act quickly to deal with the public's questions and begin issuing payments. The public's questions cover a variety of issues. Millions of Americans who otherwise were not required to file a tax return are eligible for stimulus payments and must file a return to claim their payment. The amount of payment varies from household to household. The schedule for receiving payments depends on individual Social Security numbers, and how and when people filed. As part of our ongoing assessment of IRS's tax filing season performance, requested by this subcommittee and others, we have been monitoring IRS's implementation of the economic stimulus legislation. Because of its importance, Congress requested that we provide information on the effects of the economic stimulus legislation on the public's ability to get questions answered by IRS and IRS's estimates of the costs of implementing the legislation. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-08-916T/html/GAOREPORTS-GAO-08-916T.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-08-916T/pdf/GAOREPORTS-GAO-08-916T.pdf GAO-08-916T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-08-916T Testimony GAO-08-916T; Tax Administration: Data on the Effects of the Economic Stimulus Program on the Internal Revenue Service's Telephone Service and Costs; Appropriated funds Cost analysis Economic analysis Economic policies Federal aid programs Federal legislation Funds management Internal controls Performance measures Program evaluation Program management Public assistance programs Tax administration Tax administration systems Taxpayers Telephone services Cost estimates Program costs Program implementation Public Law 110-185