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 <subject>Citizenship</subject>
 <subject>Cost analysis</subject>
 <subject>Cost overruns</subject>
 <subject>Data entry</subject>
 <subject>Documentation</subject>
 <subject>Federal facilities</subject>
 <subject>Functional requirements document</subject>
 <subject>Information management</subject>
 <subject>International travel</subject>
 <subject>Passports</subject>
 <subject>Performance measures</subject>
 <subject>Program management</subject>
 <subject>Records</subject>
 <subject>Schedule slippages</subject>
 <subject>Travel</subject>
 <subject>Identification cards</subject>
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<titleInfo>
 <title>State Department: Comprehensive Strategy Needed to Improve Passport Operations</title>
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<abstract>In 2007, following the implementation of new document
requirements for travelers entering the United States from within
the Western Hemisphere, the Department of State (State) received 
a record number of passport applications. In June 2009 further	 
document requirements are scheduled to go into effect and will	 
likely lead to another surge in passport demand. GAO examined (1)
the extent to which State was prepared for the surge in passport 
demand and how its readiness affected passport operations, (2)	 
State&apos;s actions to increase passport production capacity in	 
response to the surge, and (3) State&apos;s readiness for near-term	 
surges in demand and its strategy to improve passport operations.
GAO interviewed officials from State and the Departments of the  
Treasury and Homeland Security, conducted site visits, and	 
reviewed data on passport processing times and reports on	 
passport operations.</abstract>
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<subject>
 <topic>Citizenship</topic>
 <topic>Cost analysis</topic>
 <topic>Cost overruns</topic>
 <topic>Data entry</topic>
 <topic>Documentation</topic>
 <topic>Federal facilities</topic>
 <topic>Functional requirements document</topic>
 <topic>Information management</topic>
 <topic>International travel</topic>
 <topic>Passports</topic>
 <topic>Performance measures</topic>
 <topic>Program management</topic>
 <topic>Records</topic>
 <topic>Schedule slippages</topic>
 <topic>Travel</topic>
 <topic>Identification cards</topic>
 <topic>Cost estimates</topic>
</subject>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 118 Page 3638</partNumber>
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 <identifier type="Statute citation">118 Stat. 3638</identifier>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 121 Page 1844</partNumber>
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 <identifier type="Statute citation">121 Stat. 1844</identifier>
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 <titleInfo>
  <title>United States Public Law 458 (108th Congress)</title>
</titleInfo>
 <identifier type="public law citation">Public Law 108-458</identifier>
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<relatedItem type="isReferencedBy">
 <titleInfo>
  <title>United States Public Law 161 (110th Congress)</title>
</titleInfo>
 <identifier type="public law citation">Public Law 110-161</identifier>
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