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 <subject>Broadband</subject>
 <subject>Competition</subject>
 <subject>Cost analysis</subject>
 <subject>Cost control</subject>
 <subject>Federal aid to localities</subject>
 <subject>Federal regulations</subject>
 <subject>Federal/state relations</subject>
 <subject>Internal controls</subject>
 <subject>Noncompliance</subject>
 <subject>Performance measures</subject>
 <subject>Policy evaluation</subject>
 <subject>Program management</subject>
 <subject>Risk assessment</subject>
 <subject>Telecommunication policy</subject>
 <subject>Telecommunications</subject>
 <subject>Telecommunications industry</subject>
 <subject>Telephones</subject>
 <subject>Universal service</subject>
 <subject>Program costs</subject>
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 <title>Telecommunications: FCC Needs to Improve Performance Management and Strengthen Oversight of the High-Cost Program</title>
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<abstract>In the Telecommunications Act of 1996 (1996 Act), the Congress
said that consumers in &quot;rural, insular, and high-cost areas&quot;	 
should have access to services and rates that are &quot;reasonably	 
comparable&quot; to those in urban areas. To implement the 1996 Act,  
the Federal Communications Commission (FCC) modified and expanded
the high-cost program. The program provides funding to some	 
telecommunications carriers, facilitating lower telephone rates  
in rural areas. GAO was asked to review (1) the effect that the  
program structure has on the level of support and types of	 
services in rural areas, (2) the extent to which FCC has	 
developed performance goals and measures for the program, and (3)
the extent to which FCC has implemented internal control	 
mechanisms. GAO reviewed relevant documents; interviewed federal 
and state officials, industry participants, and experts;	 
conducted 11 state site visits; and conducted a survey of state  
regulators, available online at GAO-08-662SP.</abstract>
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 <topic>Broadband</topic>
 <topic>Competition</topic>
 <topic>Cost analysis</topic>
 <topic>Cost control</topic>
 <topic>Federal aid to localities</topic>
 <topic>Federal regulations</topic>
 <topic>Federal/state relations</topic>
 <topic>Internal controls</topic>
 <topic>Noncompliance</topic>
 <topic>Performance measures</topic>
 <topic>Policy evaluation</topic>
 <topic>Program management</topic>
 <topic>Risk assessment</topic>
 <topic>Telecommunication policy</topic>
 <topic>Telecommunications</topic>
 <topic>Telecommunications industry</topic>
 <topic>Telephones</topic>
 <topic>Universal service</topic>
 <topic>Program costs</topic>
 <topic>Program goals or objectives</topic>
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  <partNumber>Title 47 Section 254(b)(4)</partNumber>
  <partNumber>Title 47 Section 254(c)</partNumber>
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  <title>United States Public Law 104 (104th Congress)</title>
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