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 <subject>Continuity of operations</subject>
 <subject>Employees</subject>
 <subject>Evaluation criteria</subject>
 <subject>Executive agencies</subject>
 <subject>Federal agencies</subject>
 <subject>Federal agency reorganization</subject>
 <subject>Financial management</subject>
 <subject>Human capital</subject>
 <subject>GAO High Risk Series</subject>
 <subject>Internal controls</subject>
 <subject>Organizational change</subject>
 <subject>Program evaluation</subject>
 <subject>Reorganization</subject>
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 <title>Organizational Transformation: Implementing Chief Operating Officer/Chief Management Officer Positions in Federal Agencies</title>
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<abstract>Agencies across the federal government are embarking on large-
scale organizational transformations to address 21st century
challenges. One proposed approach to address systemic federal
governance and management challenges involves the creation of a
senior-level position--a chief operating officer (COO)/chief
management officer (CMO)--in selected federal agencies to help
elevate, integrate, and institutionalize responsibility for key
management functions and business transformation efforts. GAO
was asked to develop criteria and strategies for establishing
and implementing COO/CMO positions in federal agencies. To do
so, GAO (1) gathered information on the experiences and views of
officials at four organizations with COO/CMO-type positions and
(2) convened a forum to gather insights from individuals with
experience in business transformation.</abstract>
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 <topic>Accountability</topic>
 <topic>Continuity of operations</topic>
 <topic>Employees</topic>
 <topic>Evaluation criteria</topic>
 <topic>Executive agencies</topic>
 <topic>Federal agencies</topic>
 <topic>Federal agency reorganization</topic>
 <topic>Financial management</topic>
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  <title>United States Public Law 53 (110th Congress)</title>
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