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 <subject>Damage claims</subject>
 <subject>Federal/state relations</subject>
 <subject>Flood insurance</subject>
 <subject>Floods</subject>
 <subject>Hurricane Katrina</subject>
 <subject>Hurricane Rita</subject>
 <subject>Hurricanes</subject>
 <subject>Insurance claims</subject>
 <subject>Policy evaluation</subject>
 <subject>Program management</subject>
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 <title>National Flood Insurance Program: Greater Transparency and Oversight of Wind and Flood Damage Determinations Are Needed</title>
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<abstract>Disputes between policyholders and insurers after the 2005
hurricane season highlight the challenges in understanding the	 
cause and extent of damages when properties are subjected to both
high winds and flooding. Questions remain over the adequacy of	 
steps taken by the Federal Emergency Management Agency (FEMA) to 
ensure that claims paid by the National Flood Insurance Program  
(NFIP) cover only those damages caused by flooding. GAO was asked
to evaluate (1) issues that arise when multiple insurance	 
policies provide coverage for losses from a single event, (2)	 
state regulators&apos; oversight of loss adjusters, and (3)		 
information that NFIP collects to assess the accuracy of damage  
determinations and payments. GAO collected data from FEMA,	 
reviewed reinspection reports and relevant policies and 	 
procedures, and interviewed state regulatory officials and others
about adjuster oversight and NFIP.</abstract>
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<subject>
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 <topic>Federal/state relations</topic>
 <topic>Flood insurance</topic>
 <topic>Floods</topic>
 <topic>Hurricane Katrina</topic>
 <topic>Hurricane Rita</topic>
 <topic>Hurricanes</topic>
 <topic>Insurance claims</topic>
 <topic>Policy evaluation</topic>
 <topic>Program management</topic>
 <topic>Policies and procedures</topic>
 <topic>Transparency</topic>
 <topic>FEMA National Flood Insurance Program</topic>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 59 Page 33</partNumber>
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 <identifier type="Statute citation">59 Stat. 33</identifier>
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  <title>United States Public Law 5 (79th Congress)</title>
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