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<classification authority="sudocs">GA 1.13:GAO-07-912</classification>
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 <subject>Agency missions</subject>
 <subject>Best practices</subject>
 <subject>Contract oversight</subject>
 <subject>Contract performance</subject>
 <subject>Federal procurement</subject>
 <subject>Information infrastructure</subject>
 <subject>Information management</subject>
 <subject>Information systems</subject>
 <subject>Information systems investments</subject>
 <subject>Information technology</subject>
 <subject>Internal controls</subject>
 <subject>Monitoring</subject>
 <subject>Program evaluation</subject>
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 <subject>Risk management</subject>
 <subject>Standards</subject>
 <subject>Performance measures</subject>
 <subject>Cost estimates</subject>
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<titleInfo>
 <title>Information Technology: FBI Following a Number of Key Acquisition Practices on New Case Management System but Improvements Still Needed</title>
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<abstract>The Sentinel program is intended to replace and expand on the
Federal Bureau of Investigation&apos;s (FBI) failed Virtual Case File 
(VCF) project and thereby meet the bureau&apos;s pressing need for a  
modern, automated capability to support its field agents and	 
intelligence analysts&apos; investigative case management and	 
information sharing requirements. Because of the FBI&apos;s experience
with VCF and the importance of Sentinel to the bureau&apos;s mission  
operations, GAO was asked to conduct a series of reviews on the  
FBI&apos;s management of Sentinel. This review focuses on the FBI&apos;s	 
(1) use of effective practices for acquiring Sentinel and (2)	 
basis for reliably estimating Sentinel&apos;s schedule and costs. To  
address its objectives, GAO researched relevant best practices,  
reviewed FBI policies and procedures, program plans and other	 
program documents, and interviewed appropriate program officials</abstract>
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<identifier type="preferred citation">GAO-07-912</identifier>
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 <searchTitle>GAO-07-912; Information Technology: FBI Following a Number of Key Acquisition Practices on New Case Management System but Improvements Still Needed;
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 <topic>Agency missions</topic>
 <topic>Best practices</topic>
 <topic>Contract oversight</topic>
 <topic>Contract performance</topic>
 <topic>Federal procurement</topic>
 <topic>Information infrastructure</topic>
 <topic>Information management</topic>
 <topic>Information systems</topic>
 <topic>Information systems investments</topic>
 <topic>Information technology</topic>
 <topic>Internal controls</topic>
 <topic>Monitoring</topic>
 <topic>Program evaluation</topic>
 <topic>Program management</topic>
 <topic>Risk management</topic>
 <topic>Standards</topic>
 <topic>Performance measures</topic>
 <topic>Cost estimates</topic>
 <topic>Policies and procedures</topic>
 <topic>FBI Sentinel Project</topic>
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