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 <title>U.S. Public Diplomacy: Actions Needed to Improve Strategic Use and Coordination of Research</title>
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<abstract>U.S. strategic communication efforts are supported by media and
audience research efforts conducted by the State Department	 
(State), U.S. Agency for International Development (USAID),	 
Broadcasting Board of Governors (BBG), Department of Defense	 
(DOD), and Open Source Center (OSC). GAO examined (1) how	 
research is used to support U.S. strategic communication	 
objectives; and (2) how agencies identify end-user needs, assess 
end-user satisfaction, and share available research. GAO examined
program documents and met with key officials.</abstract>
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