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 <subject>Accountability</subject>
 <subject>Agency missions</subject>
 <subject>Counterterrorism</subject>
 <subject>Federal agencies</subject>
 <subject>Homeland security</subject>
 <subject>Hurricane Katrina</subject>
 <subject>Information management</subject>
 <subject>Interagency relations</subject>
 <subject>Monitoring</subject>
 <subject>Program evaluation</subject>
 <subject>Reporting requirements</subject>
 <subject>Strategic planning</subject>
 <subject>Terrorism</subject>
 <subject>Terrorists</subject>
 <subject>Intelligence gathering operations</subject>
 <subject>Policies and procedures</subject>
 <subject>Program coordination</subject>
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 <title>Homeland Security: Guidance from Operations Directorate Will Enhance Collaboration among Departmental Operations Centers</title>
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<abstract>This testimony summarizes GAO&apos;s October 2006 report on the
Department of Homeland Security&apos;s (DHS) operations		 
centers--centers run by three DHS components and operating 24	 
hours a day, 7 days a week, 365 days a year to conduct monitoring
and surveillance activities of potential terrorist activities and
other crises. Specifically, GAO assessed the extent to which the 
centers implemented key practices GAO&apos;s work has shown will	 
enhance and sustain collaboration. In addition, GAO is aware of  
Congress&apos;s concerns about the performance of certain DHS	 
components with regard to situational awareness during Hurricane 
Katrina, and the recent efforts made in response to these	 
concerns identified in hurricane after-action studies and	 
reports. Because these efforts to some extent affect DHS&apos;s	 
response to the recommendations made in GAO&apos;s previous report,	 
this testimony briefly describes some of the steps DHS reported  
that it has taken to address situational awareness problems	 
Katrina exposed. However, because these actions are relatively	 
new, it is too early to assess how well they are being		 
implemented.</abstract>
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<identifier type="preferred citation">GAO-07-683T</identifier>
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<note>Testimony</note>
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<subject>
 <topic>Accountability</topic>
 <topic>Agency missions</topic>
 <topic>Counterterrorism</topic>
 <topic>Federal agencies</topic>
 <topic>Homeland security</topic>
 <topic>Hurricane Katrina</topic>
 <topic>Information management</topic>
 <topic>Interagency relations</topic>
 <topic>Monitoring</topic>
 <topic>Program evaluation</topic>
 <topic>Reporting requirements</topic>
 <topic>Strategic planning</topic>
 <topic>Terrorism</topic>
 <topic>Terrorists</topic>
 <topic>Intelligence gathering operations</topic>
 <topic>Policies and procedures</topic>
 <topic>Program coordination</topic>
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