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 <subject>Data collection</subject>
 <subject>Data integrity</subject>
 <subject>Employment discrimination</subject>
 <subject>Federal employees</subject>
 <subject>Internal controls</subject>
 <subject>Program abuses</subject>
 <subject>Safeguards</subject>
 <subject>Systems development life cycle</subject>
 <subject>Whistleblowers</subject>
 <subject>Corrective action</subject>
 <subject>Merit systems</subject>
 <type>Correspondence</type>
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<titleInfo>
 <title>Office of Special Counsel Needs to Follow Structured Life Cycle Management Practices for Its Case Tracking System</title>
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<abstract>The Office of Special Counsel (OSC) is charged with safeguarding
the merit system by protecting federal employees and applicants  
for employment from prohibited personnel practices, such as	 
discrimination, nepotism, and retaliation against whistleblowing.
An individual who feels that a prohibited personnel practice has 
occurred may file a claim with OSC, which OSC then investigates  
and on which it may seek corrective or disciplinary action	 
through negotiation with agencies or prosecution of claims before
the Merit Systems Protection Board. In addition, federal	 
employees, former federal employees, and applicants for federal  
employment may also disclose to OSC alleged wrongdoing by federal
employees (termed whistleblower disclosures), including 	 
violations of law, gross mismanagement, or abuse of authority.	 
OSC also provides advisory opinions and enforces Hatch Act	 
restrictions on the political activities of individuals employed 
by the federal and District of Columbia governments as well as	 
certain state and local government employees in connection with  
programs financed by federal funds. OSC also prosecutes claims	 
before the Merit Systems Protection Board on behalf of federal	 
employees, former federal employees, and applicants for federal  
employment under the Uniformed Services Employment and		 
Reemployment Rights Act of 1994 (USERRA), which protects the	 
employment and reemployment rights of federal and nonfederal	 
employees who leave their employment to perform military service 
and prohibits discrimination against individuals because of their
military service. OSC reports annually to Congress on the number 
of all types of cases it receives, processes, and closes as well 
as the disposition of those cases. cases. In the course of two	 
prior reviews at OSC, we found discrepancies in the data	 
generated by OSC&apos;s case tracking system--OSC 2000--in the number 
of cases pending at the beginning of a fiscal year as well as	 
cases received and closed during the year. This report responds  
to Congress&apos;s concerns about the possibility that the data in OSC
2000 may be unreliable and that in turn OSC data on caseloads may
be in error. As discussed, our objectives were to (1) identify	 
what actions OSC has taken to help ensure the reliability of its 
case tracking system and related data and (2) determine whether  
OSC has corrected the types of data discrepancies we identified  
during previous work.</abstract>
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<identifier type="preferred citation">GAO-07-318R</identifier>
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<note>Correspondence</note>
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 <searchTitle>GAO-07-318R; Office of Special Counsel Needs to Follow Structured Life Cycle Management Practices for Its Case Tracking System;
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<subject>
 <topic>Data collection</topic>
 <topic>Data integrity</topic>
 <topic>Employment discrimination</topic>
 <topic>Federal employees</topic>
 <topic>Internal controls</topic>
 <topic>Program abuses</topic>
 <topic>Safeguards</topic>
 <topic>Systems development life cycle</topic>
 <topic>Whistleblowers</topic>
 <topic>Corrective action</topic>
 <topic>Merit systems</topic>
</subject>
<relatedItem type="isReferencedBy">
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 108 Page 3149</partNumber>
</titleInfo>
 <identifier type="Statute citation">108 Stat. 3149</identifier>
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