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<classification authority="sudocs">GA 1.13:GAO-07-202</classification>
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 <subject>Claims settlement</subject>
 <subject>Comparative analysis</subject>
 <subject>Elderly persons</subject>
 <subject>Insurance</subject>
 <subject>Insurance claims</subject>
 <subject>Long-term care</subject>
 <subject>Long-term care insurance</subject>
 <subject>Marketing</subject>
 <subject>Performance measures</subject>
 <subject>Program evaluation</subject>
 <subject>Program management</subject>
 <subject>Insurance benefits</subject>
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<titleInfo>
 <title>Long-Term Care Insurance: Federal Program Has a Unique Profit Structure and Faced a Significant Marketing Challenge</title>
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<abstract>Spending on long-term care services--about $193 billion in
2004--is expected to rise. In 2000, Congress passed the Long-Term
Care Security Act, requiring the federal government to offer	 
long-term care insurance. To do so, the Office of Personnel	 
Management (OPM) contracted with Long Term Care Partners LLC	 
(Partners) to create the Federal Long Term Care Insurance	 
Program. This is the second of two reports required by the act on
the competitiveness of the federal program. GAO&apos;s March 31, 2006,
report, Long-Term Care Insurance: Federal Program Compared	 
Favorably with Other Products, and Analysis of Claims Trend Could
Inform Future Decisions (GAO-06-401), found that the federal	 
program&apos;s benefits and premiums compared favorably with other	 
plans, but enrollment and claims experience--the amount and	 
number of claims payments--were lower than Partners expected. In 
this report, GAO compared the federal program&apos;s profit structure 
and marketing efforts with those of other plans and updated its  
analysis of the program&apos;s claims experience. GAO reviewed the	 
contract between OPM and Partners and interviewed OPM, Partners, 
and insurance carrier officials, as well as actuaries and	 
industry experts. GAO also analyzed data on claim payments for	 
the federal program since it began in 2002.</abstract>
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<subject>
 <topic>Claims settlement</topic>
 <topic>Comparative analysis</topic>
 <topic>Elderly persons</topic>
 <topic>Insurance</topic>
 <topic>Insurance claims</topic>
 <topic>Long-term care</topic>
 <topic>Long-term care insurance</topic>
 <topic>Marketing</topic>
 <topic>Performance measures</topic>
 <topic>Program evaluation</topic>
 <topic>Program management</topic>
 <topic>Insurance benefits</topic>
 <topic>Federal Long Term Care Insurance Program</topic>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 114 Page 762</partNumber>
  <partNumber>Volume 114 Page 765-766</partNumber>
  <partNumber>Volume 114 Page 768</partNumber>
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 <identifier type="Statute citation">114 Stat. 762</identifier>
 <identifier type="Statute citation">114 Stat. 765-766</identifier>
 <identifier type="Statute citation">114 Stat. 768</identifier>
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 <titleInfo>
  <title>United States Public Law 265 (106th Congress)</title>
</titleInfo>
 <identifier type="public law citation">Public Law 106-265</identifier>
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