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<classification authority="sudocs">GA 1.13:GAO-07-112</classification>
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 <subject>Appeals</subject>
 <subject>Debt collection</subject>
 <subject>Federal taxes</subject>
 <subject>Program evaluation</subject>
 <subject>Program management</subject>
 <subject>Strategic planning</subject>
 <subject>Tax administration</subject>
 <subject>Tax law</subject>
 <subject>Taxpayers</subject>
 <subject>Liens</subject>
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<titleInfo>
 <title>Tax Administration: Little Evidence of Procedural Errors in Collection Due Process Appeal Cases, but Opportunities Exist to Improve the Program</title>
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<abstract>As a result of the Internal Revenue Service (IRS) Restructuring
and Reform Act of 1998, taxpayers facing liens or levies can	 
request a Collection Due Process (CDP) appeal hearing with IRS&apos;s 
Office of Appeals (Appeals). By 2005, CDP cases represented about
one-quarter of Appeals&apos; workload. GAO was asked to provide	 
information on (1) whether the IRS Collection function		 
(Collection) erred in processing liens and levies and how often  
CDP case results changed after the appeal, (2) the arguments	 
raised and the communication between IRS and taxpayers, (3) the  
characteristics of CDP taxpayers, and (4) potential improvements 
to the CDP program. To develop this information, GAO analyzed a  
random sample of 208 CDP cases closed by Appeals during fiscal	 
year 2004.</abstract>
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 <searchTitle>GAO-07-112; Tax Administration: Little Evidence of Procedural Errors in Collection Due Process Appeal Cases, but Opportunities Exist to Improve the Program;
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 <topic>Appeals</topic>
 <topic>Debt collection</topic>
 <topic>Federal taxes</topic>
 <topic>Program evaluation</topic>
 <topic>Program management</topic>
 <topic>Strategic planning</topic>
 <topic>Tax administration</topic>
 <topic>Tax law</topic>
 <topic>Taxpayers</topic>
 <topic>Liens</topic>
 <topic>Policies and procedures</topic>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 112 Page 685</partNumber>
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 <identifier type="Statute citation">112 Stat. 685</identifier>
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