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 <subject>Agency missions</subject>
 <subject>Human capital</subject>
 <subject>Human capital management</subject>
 <subject>Internal controls</subject>
 <subject>Performance management</subject>
 <subject>Performance measures</subject>
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 <title>Office of Personnel Management: OPM Is Taking Steps to Strengthen Its Internal Capacity for Leading Human Capital Reform</title>
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<abstract>General recognition exists of a need to continue to develop a
governmentwide framework for human capital reform to enhance	 
performance, ensure accountability and position the nation for	 
the future. Potential governmentwide human capital reform and	 
likely requirements that the Office of Personnel Management (OPM)
assist, guide, and ultimately certify agencies&apos; readiness to	 
implement reforms, raise important questions about OPM&apos;s capacity
to successfully fulfill its central role. This testimony	 
addresses management challenges that could affect OPM&apos;s ability  
to lead governmentwide human capital reform efforts. To assess	 
these challenges, GAO analyzed OPM&apos;s 2002 and 2004 Federal Human 
Capital Survey (FHCS) results, data from its 2005 follow-up focus
group discussions, OPM&apos;s May 2006 action plans to address	 
employee concerns, and OPM&apos;s associate directors&apos; fiscal year	 
2006 executive performance contracts. GAO also conducted	 
interviews with OPM senior officials and Chief Human Capital	 
Officers (CHCO) and human resource directors from CHCO Council	 
agencies. In commenting on a draft of this statement, the OPM	 
Director said that OPM has addressed many of the challenges	 
highlighted from the 2004 FHCS and achieved many meaningful and  
important results. GAO agrees and believes OPM should continue to
build upon its progress to date.</abstract>
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 <topic>Human capital</topic>
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 <topic>Performance measures</topic>
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 <topic>2004 Federal Human Capital Survey</topic>
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