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<classification authority="sudocs">GA 1.13:GAO-06-425</classification>
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 <subject>Consumer protection</subject>
 <subject>FAX</subject>
 <subject>Internal controls</subject>
 <subject>Law enforcement</subject>
 <subject>Performance measures</subject>
 <subject>Spam</subject>
 <subject>Telemarketing</subject>
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 <title>Telecommunications: Weaknesses in Procedures and Performance Management Hinder Junk Fax Enforcement</title>
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<abstract>The Telephone Consumer Protection Act of 1991 prohibited invasive
telemarketing practices, including the faxing of unsolicited	 
advertisements, known as &quot;junk faxes,&quot; to individual consumers	 
and businesses. Junk faxes create costs for consumers (paper and 
toner) and disrupt their fax operations. The Junk Fax Prevention 
Act of 2005 clarified an established business relationship	 
exemption, specified opt-out procedures for consumers, and	 
requires the Federal Communications Commission (FCC)--the federal
agency responsible for junk fax enforcement0--to report annually 
to Congress on junk fax complaints and enforcement. The law also 
required GAO to report to Congress on FCC&apos;s enforcement of the	 
junk fax laws. This report addresses (1) FCC&apos;s junk fax 	 
procedures and outcomes, (2) the strengths and weaknesses of	 
FCC&apos;s procedures, and (3) FCC&apos;s junk fax management challenges.</abstract>
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 <searchTitle>GAO-06-425; Telecommunications: Weaknesses in Procedures and Performance Management Hinder Junk Fax Enforcement;
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 <topic>Consumer protection</topic>
 <topic>FAX</topic>
 <topic>Internal controls</topic>
 <topic>Law enforcement</topic>
 <topic>Performance measures</topic>
 <topic>Spam</topic>
 <topic>Telemarketing</topic>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 117 Page 2717</partNumber>
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 <identifier type="Statute citation">117 Stat. 2717</identifier>
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  <title>United States Public Law 187 (108th Congress)</title>
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 <identifier type="public law citation">Public Law 108-187</identifier>
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