United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2005-10-20 monographic deposited born digital 28 p. GA 1.13:GAO-06-201T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-06-201T P0b002ee180371f5f f:d06201t DGPO 2010-08-12 2011-03-23 GAOREPORTS-GAO-06-201T machine generated eng fdlp REPORT GAOREPORTS-GAO-06-201T GAO-06-201T Agency missions Chief information officers Comparative analysis Customer service Information management Information resources management Information technology Performance measures Private sector Testimony A39917

In carrying out its mission of serving the nation's veterans and their dependents, the Department of Veterans Affairs (VA) relies extensively on information technology (IT), for which it is requesting about $2.1 billion in fiscal year 2006. VA's vision is to integrate its IT resources and streamline interactions with customers, so that it can provide services and information to veterans more quickly and effectively. Fully exploiting the potential of IT to improve performance is a challenging goal for VA, as it is throughout government. The Clinger-Cohen Act of 1996 addressed this challenge by, among other things, establishing the position of chief information officer (CIO) to serve as the focal point for information and technology management within departments and agencies. As agreed with Congress, GAO will discuss the role of CIOs in the federal government and in the private sector, as well as provide a historical perspective on the roles and responsibilities of VA's CIO. In developing this testimony, GAO relied on its previous work at VA and on the CIO role, including a 2004 review of CIOs at major departments and agencies and a 2005 review of CIOs at leading private-sector organizations. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-06-201T/html/GAOREPORTS-GAO-06-201T.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-06-201T/pdf/GAOREPORTS-GAO-06-201T.pdf GAO-06-201T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-06-201T Testimony GAO-06-201T; Veterans Affairs: The Role of the Chief Information Officer in Effectively Managing Information Technology; Agency missions Chief information officers Comparative analysis Customer service Information management Information resources management Information technology Performance measures Private sector Title 31 Section 901 31 U.S.C. 901 Title 40 Section 11101 Title 40 Section 11312 Title 40 Section 11315 Title 40 Section 11315(c) 40 U.S.C. 11101 40 U.S.C. 11312 40 U.S.C. 11315 40 U.S.C. 11315(c) Title 44 Section 3506(b) Title 44 Section 3506(b)(2) Title 44 Section 3506(c) Title 44 Section 3506(d) Title 44 Section 3506(e) Title 44 Section 3506(f) Title 44 Section 3506(g) Title 44 Section 3506(h) Title 44 Section 3506(h)(3) Title 44 Section 3506(h)(5) 44 U.S.C. 3506(b) 44 U.S.C. 3506(b)(2) 44 U.S.C. 3506(c) 44 U.S.C. 3506(d) 44 U.S.C. 3506(e) 44 U.S.C. 3506(f) 44 U.S.C. 3506(g) 44 U.S.C. 3506(h) 44 U.S.C. 3506(h)(3) 44 U.S.C. 3506(h)(5) Public Law 107-347