United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2005-12-09 monographic deposited born digital 22 p. GA 1.13:GAO-06-149 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-06-149 P0b002ee18037ce5f f:d06149 DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-06-149 machine generated eng fdlp REPORT GAOREPORTS-GAO-06-149 GAO-06-149 Claims processing Compensation claims Internal controls Pension claims Performance measures Veterans benefits Veterans disability compensation Veterans pensions Timeliness Other Written Product A42917 The Chairman, former Chairman, and Ranking Minority Member, Senate Committee on Veterans' Affairs asked GAO to review the Veterans Benefits Administration's (VBA) efforts to realign its compensation and pension claims processing field structure to improve performance. This report (1) identifies the actions VBA has taken to realign its compensation and pension claims processing field structure to improve performance, and (2) examines whether further changes to its field structure could improve performance. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-06-149/html/GAOREPORTS-GAO-06-149.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-06-149/pdf/GAOREPORTS-GAO-06-149.pdf GAO-06-149 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-06-149 Other Written Product GAO-06-149; Veterans' Benefits: Further Changes in VBA's Field Office Structure Could Help Improve Disability Claims Processing; Claims processing Compensation claims Internal controls Pension claims Performance measures Veterans benefits Veterans disability compensation Veterans pensions Timeliness