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<titleInfo>
 <title>U.S. Postal Service: Improving Ratemaking Data Quality Through Postal Service Actions and Postal Reform Legislation</title>
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<abstract>In 1999, the congressionally requested Data Quality Study (the
Study) found opportunities to improve ratemaking data quality.	 
The U.S. Postal Service (USPS) agreed to make improvements, but  
concerns remained that it is still unclear, from an overall	 
perspective, what actions USPS has taken to improve data quality.
Ratemaking data quality has also factored into congressional	 
deliberations to reform postal laws. Thus, questions remain about
USPS&apos;s actions to improve ratemaking data quality and how	 
proposed legislation will address long-standing issues in this	 
area. GAO was asked to (1) describe key USPS actions that were	 
responsive to the Study to improve the quality of ratemaking data
and (2) discuss possible implications of postal reform		 
legislation for ratemaking data quality. GAO did not assess the  
extent to which USPS&apos;s actions affected data quality. In its	 
comments, USPS disagreed with GAO&apos;s finding on the need to reform
the ratemaking structure. USPS also differed on GAO&apos;s finding	 
that the legislation would likely lead to improving ratemaking	 
data quality. It said &quot;breakthrough improvements&quot; would be	 
unlikely without a significant increase in costs. GAO believes	 
reform of the ratemaking structure is needed, but the outcome	 
would depend on its implementation. Further, the legislative	 
changes would likely lead to data quality improvements over time 
and at some cost.</abstract>
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 <topic>Data collection</topic>
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 <topic>Federal agency reorganization</topic>
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 <topic>Performance measures</topic>
 <topic>Postal rates</topic>
 <topic>Postal service</topic>
 <topic>Proposed legislation</topic>
 <topic>USPS Data Quality Study</topic>
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  <title>United States Public Law 375 (91st Congress)</title>
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