United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2005-07-11 monographic deposited born digital 27 p. GA 1.13:GAO-05-671 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-05-671 P0b002ee180381c90 f:d05671 DGPO 2010-08-12 2011-03-23 GAOREPORTS-GAO-05-671 machine generated eng fdlp REPORT GAOREPORTS-GAO-05-671 GAO-05-671 Performance measures Productivity in government Quality control Statistical data Tax administration systems Work measurement Statistical methods Strategic planning Internal controls Evaluation methods IRS Tax Compliance Report and Automated Inventory Management System Other Written Product A29438 In the past, the Internal Revenue Service (IRS) has experienced declines in enforcement productivity as measured by cases closed per Full Time Equivalent. Increasing enforcement productivity through a variety of enforcement improvement projects is one strategy being pursued by IRS. Evaluating the benefits of different projects requires good measures of productivity. In addition, IRS's ability to correctly measure its productivity has important budget implications. GAO was asked to illustrate available methods to better measure productivity at IRS. Specifically, our objectives were to (1) describe challenges that IRS faces when measuring productivity, (2) describe alternative methods that IRS can use to improve its productivity measures, and (3) assess the feasibility of using these alternative methods by illustrating their use with existing IRS data. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-05-671/html/GAOREPORTS-GAO-05-671.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-05-671/pdf/GAOREPORTS-GAO-05-671.pdf GAO-05-671 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-05-671 Other Written Product GAO-05-671; Tax Administration: IRS Can Improve Its Productivity Measures by Using Alternative Methods; Performance measures Productivity in government Quality control Statistical data Tax administration systems Work measurement Statistical methods Strategic planning Internal controls Evaluation methods IRS Tax Compliance Report and Automated Inventory Management System Public Law 107-67