United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2004-10-06 monographic deposited born digital 59 p. GA 1.13:GAO-05-31 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-05-31 P0b002ee18038c177 f:d0531 DGPO 2010-08-12 2011-03-24 GAOREPORTS-GAO-05-31 machine generated eng fdlp REPORT GAOREPORTS-GAO-05-31 GAO-05-31 Accountability Aid for education Financial management Internal controls Reporting requirements Strategic planning Student financial aid Performance measures Agency missions Personnel management Human capital Other Written Product A12895 In 2003, the Department of Education's Office of Federal Student Aid (FSA) managed about $60 billion in new financial aid. In 1998, the Congress designated FSA as a performance-based organization. In so doing, it specified purposes for the agency, such as to reduce program costs and increase accountability of its officials, and provided flexibilities such as allowing FSA to pay bonuses. Also FSA is required to annually prepare a performance plan and report and have performance agreements for its senior officials. Past reviews revealed serious problems and concerns about FSA's management. In January 2003, GAO reported that FSA had made progress but had not sufficiently addressed some key management issues. Also, GAO noted that FSA, like other agencies needed to address human capital issues. GAO assessed FSA's progress in (1) addressing key management issues and meeting requirements for planning and reporting, and (2) developing a human capital strategy and increasing the accountability of its officials. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-05-31/html/GAOREPORTS-GAO-05-31.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-05-31/pdf/GAOREPORTS-GAO-05-31.pdf GAO-05-31 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-05-31 Other Written Product GAO-05-31; Office of Federal Student Aid: Better Strategic and Human Capital Would Help Sustain Management Progress; Accountability Aid for education Financial management Internal controls Reporting requirements Strategic planning Student financial aid Performance measures Agency missions Personnel management Human capital Public Law 93-39 Public Law 101-576 Public Law 103-62 Public Law 104-208 Public Law 105-174