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 <subject>Employee retention</subject>
 <subject>Hiring policies</subject>
 <subject>Human capital management</subject>
 <subject>Human capital planning</subject>
 <subject>Intellectual property</subject>
 <subject>Internal controls</subject>
 <subject>Labor force</subject>
 <subject>Mechanization</subject>
 <subject>Office automation</subject>
 <subject>Patents</subject>
 <subject>Personnel recruiting</subject>
 <subject>Quality assurance</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Strategic planning</subject>
 <subject>Systems design</subject>
 <subject>Trademarks</subject>
 <subject>Timeliness</subject>
 <subject>PTO Automated Patent System</subject>
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<titleInfo>
 <title>Intellectual Property: Improvements Needed to Better Manage Patent Office Automation and Address Workforce Challenges</title>
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<abstract>The United States Patent and Trademark Office (USPTO) is
responsible for issuing patents that protect new ideas and	 
investments in innovation and creativity. However, the volume and
complexity of patent applications to the agency have increased	 
significantly in recent years, lengthening the time needed to	 
process patents and raising concerns about the validity of the	 
patents that are issued. Annual applications have grown from	 
about 185,000 to over 350,000 in the last 10 years and are	 
projected to exceed 450,000 by 2009. Coupled with this growth is 
a backlog of about 750,000 applications. Further complicating	 
matters, the agency has faced difficulty in attracting and	 
retaining qualified staff to process patent applications. USPTO  
has long recognized the need to automate its patent processing	 
and, over the past two decades, has been engaged in various	 
automation projects. More recently, in its strategic plan, the	 
agency articulated its approach for accelerating the use of	 
automation and improving workforce quality. In two reports issued
in June 2005, GAO discussed progress and problems that the agency
faces as it develops its electronic patent process, its actions  
to attain a highly qualified patent examination workforce, and	 
the progress of the agency&apos;s strategic plan initiatives. At	 
Congress&apos;s request, this testimony summarizes the results of	 
these GAO reports.</abstract>
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<note>Testimony</note>
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 <topic>Employee retention</topic>
 <topic>Hiring policies</topic>
 <topic>Human capital management</topic>
 <topic>Human capital planning</topic>
 <topic>Intellectual property</topic>
 <topic>Internal controls</topic>
 <topic>Labor force</topic>
 <topic>Mechanization</topic>
 <topic>Office automation</topic>
 <topic>Patents</topic>
 <topic>Personnel recruiting</topic>
 <topic>Quality assurance</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Strategic planning</topic>
 <topic>Systems design</topic>
 <topic>Trademarks</topic>
 <topic>Timeliness</topic>
 <topic>PTO Automated Patent System</topic>
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  <title>United States Statutes at Large</title>
  <partNumber>Volume 118 Page 2809</partNumber>
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  <title>United States Public Law 273 (107th Congress)</title>
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  <title>United States Public Law 447 (108th Congress)</title>
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