United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2003-10-15 monographic deposited born digital 39 p. GA 1.13:GAO-04-69 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-04-69 P0b002ee180373e7b f:d0469 DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-04-69 machine generated eng fdlp REPORT GAOREPORTS-GAO-04-69 GAO-04-69 Claims processing Health care planning Health care programs Health care services Internal controls Performance measures Strategic planning Managed health care DOD TRICARE Program Defense Enrollment Eligibility Reporting System Other Written Product A08720 Testifying before Congress in 2002, military beneficiary groups and civilian managed care support contractors described problems with the processing of TRICARE claims for civilian-provided care. These problems included slow payments and procedures that made claims processing inefficient. The Bob Stump National Defense Authorization Act of 2003 required GAO to review improvements to TRICARE claims processing and continuing impediments to claims processing efficiency. Specifically, GAO describes (1) efforts to improve claims processing and changes in processing timeliness and (2) Department of Defense (DOD) procedures and data that continue to affect claims processing efficiency. To identify improvements to claims processing and impediments to processing efficiency, GAO analyzed 1999 and 2002 claims data for changes in processing timeliness. GAO also interviewed and analyzed claims processing documentation from DOD officials, managed care support contractors, and claims processors. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-04-69/html/GAOREPORTS-GAO-04-69.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-04-69/pdf/GAOREPORTS-GAO-04-69.pdf GAO-04-69 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-04-69 Other Written Product GAO-04-69; Defense Health Care: TRICARE Claims Processing Has Improved but Inefficiencies Remain; Claims processing Health care planning Health care programs Health care services Internal controls Performance measures Strategic planning Managed health care DOD TRICARE Program Defense Enrollment Eligibility Reporting System Volume 110 Page 1936 110 Stat. 1936 Volume 114 Page 1654 114 Stat. 1654 Volume 115 Page 1004 115 Stat. 1004 Volume 116 Page 2458 116 Stat. 2458 Public Law 104-191 Public Law 106-398 Public Law 107-105